United Airlines Headquarters.

This page provides extensive information about United Airlines’ corporate office operations and departments, including personnel, headquarters address and phone numbers, and other useful contact details.

We have also added a section on how to file a complaint with United Airlines or contact to customer service department.

About United Airlines.

United Airlines was founded in Idaho in 1926 and began operations in the spring of 1931. Initially, the company was exclusively in charge of mail delivery, but passenger flights began in the 1930s, when it changed its name to United Air Lines.

Over the years, United has become the world’s third largest airline, as it has a fleet of over 700 planes, serves 339 destinations, and manages more than 4,500 departures every day.

United Airlines Corporate Office Contacts.

To get in touch with United Airlines’ Chicago headquarters, use the details listed below:

United Airlines Headquarters Phone Number
+1-312-997-8000
or
+1-872-825-4000

United Airlines Headquarters Switchboard Hours.
Monday to Friday, 9 a.m. to 5 p.m. (Central Time Zone)

United Airlines Headquarters Fax Number.
+1-847 700 22 14

United Airlines Corporate Headquarters Address.

United Airlines HQ
233 South Wacker Drive
Chicago, IL 60606
USA

United Airlines Headquarters
The United Airlines Headquarters is located in the Willis Tower in Chicago.
United Continental Holdings, which operates United Airlines, employs about 4,000 people in their corporate offices, in the former Sears Tower. They occupy 830,000 square feet over 16 floors. United Airlines headquarters was formerly at 77 West Wacker, but the address is now at 233 South Wacker Drive.

United Airlines Executive Team.

This is the complete list of key leaders at United Airlines.

  • Oscar Munoz, CEO
  • Scott Kirby, President
  • Michael P. Bonds, Executive VP (Human Resources and Labor Relations)
  • Brett J. Hart, Executive VP & General Counsel
  • Gregory Hart, Executive VP & Chief Operations Officer
  • Linda Jojo, Executive VP & Chief Information Officer
  • Andrew Levy, Executive VP & Chief Financial Officer
  • Howard Attarian, Senior VP (Flight Operations)
  • Kris Bauer, Senior VP (Technical Operations)
  • John Gebo, Senior VP (Alliances)
  • Kate Gebo, Senior VP (Customer Service Delivery)
  • David Hilfman, Senior VP (Worldwide Sales)
  • Christopher T. Kenny, Vice President and Controller</li
    <li>Gerald Laderman, Senior VP (Finance, Procurement and Treasury)
  • Douglas Leo, Senior VP (Network)
  • Douglas McKeen, Senior VP (Labor Relations)
  • Jim Olson, Senior VP (Corporate Communications)
  • Brad Rich, Senior VP, United Express
  • Sam Risoli, Senior VP (Inflight Services)
  • Jonathan Roitman, Senior VP (Airport Operations)

United Airlines Board of Directors:

  • Oscar Munoz, Chairman
  • Carolyn Corvi
  • Jane C. Garvey
  • Barney Harford
  • Capt. Todd M. Insler
  • Walter Isaacson
  • James A. C. Kennedy
  • Robert A. Milton
  • William R. Nuti
  • Sito Pantoja
  • Edward M. Philip
  • Edward L. Shapiro
  • Laurence E. Simmons
  • David J. Vitale
  • James M. Whitehurst

United Airlines Careers and Jobs.

Career opportunities with United are listed in this page, which also provides information on vacancies for veterans and students.

The airline also keeps a list of vacancies on LinkedIn.

How to complain to United Airlines.

United’s Customer Service Department can be reached by phone on 1-800-864-8331. For baggage complaints, call 1-800-335-2247.

You can also use this form to provide feedback about airport or in-flight experiences. Complaints may be sent in writing to the airlines’ postal address: PO Box 06649, Chicago, IL 60606-0649.

The Twitter handle @united can also be used to contact the airline’s customer service representatives.

Other United Airlines Resources.

Please scroll down to find contact details for some of the most important departments at United Airlines, as well as social media profiles and information for investors and members of the media.

Please share your experiences, praise, or complaints about United Airlines, in the comment section.

United Airlines Headquarters
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8 Thoughts on “United Airlines Headquarters”
Add a Complaint, Praise, Customer Review or a Job/Career Question.

  • After checked-in for a flight at 6 am, with the worst airline company in this world – UNITED – they told me at the gate, that I was not on that flight. I had my seat in Premier; I had my ticket, everything was confirmed. They were rude to me, and they just don’t care, and if you say something they don’t like, United threats me to call the security, and you can imagine the rest. I used my points to flight, but I paid USD 345 to upgrade in Premier. I finally left the airport, at the gate they told me that I would be refunded in 2/3 days. After three weeks, no refund issued, United customer service is in Philipines, I ask to speak to a supervisor, totally rude to me. I called the headquarter and Erin, the switchboard operator refused to transfer me to just one person. He cut me when I was calling and hung up on me. United Airlines dropped me and stole USD 345, and it is supposed to be acceptable. Let’s go to small claim court. A judge will decide. Don’t fly United

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  • I recently flew United Airlines and we had our share of problems. When i asked the United representative for the telephone number for customer cares at United he told me that he could not give it to me. Do you think that United really cares. Impossible to speak to anyone NEVER AGAIN

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  • I understand that your organization supports a boycott agaist the nra and their stand regarding gun control. Something needs to be done about our children being killed, and assault weapon ban is necessary and one of the steps.

    Thank you for your common sense and support in this important issue.

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  • We just booked our trip to Puerto Rico with American Airlines–5 tickets. Never again will we book with United. Why do you bow to pressure from a few people that want to take away our Constitutional rights–2A in this case–and dissociate from an organization that wants to protect them?

    And, no, I’m not a member of the NRA, but I might have to join because of this.

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  • I WILL NOT BE FLYING WITH….. UNITED ANYMORE……SINCE YOU MADE THE POLTICAL CALL TO CUT YOUR TIES FROM THE NRA.
    SINCE THE NRA HAVE HAD NOTHING TO DO WITH THE SCHOOL .SHOOTING.
    HOW ABOUT GETTING UPSET WITH THE LAW ENFORCEMENT THAT HAD BEEN WARNED MORE THAN 100
    TIMES ABOUT WHAT THIS BOY WAS GOING TO DO!!
    MAYBE YOU COULD WORK REALLY HARD AT BEING A BETTER AIRLINE!!!!!!

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  • we were flying back from Israel to Newark Airport December 5th. we were able to make a change of our return through United office in Tel Aviv on Friday after Thanksgiving. Our tickets were purchased through an agent in San Francisco. it was almost closing time for the office in Tel Aviv but the United officer was kind to change our ticket (it was not possible to get to the agent in San Francisco)
    On the day of the flight united Airline accomodated us with a wheelchair all the way to the plane and upon arrival where we were picked up to go straight to the hospital. it was a pleasure to be taken care of in such a fashion and we were also allowed to bring in to the plane special necessary drinks. Thank You very much

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  • December 15, 2o17

    On November 14,2017 I was on flight 5199 departing Chicago to Colorado Springs, Colorado departing at 7:34 PM arriving in the Springs at 9:24 PM. I’m not sure but I believe the name of the stewardess was Sue. However it was the night that was the pilots last night on United because he was moving up to :The Bigger Jets: as the stewardess put it. The whole crew was great and service excellent, I must say the stewardess was fantastic, she has such a great personality, always a smile on her face. She even had some of us laughing. I ask her as I was getting off if she is always smiling and that happy, and her answer was yes. The pilot was standing next to her and he also said yes, she is. So the best of compliments to the team they made for a very enjoyable flight. I was kind of hoping she would of been on my flight out of the Springs on November 21th but she wasn’t. She said she is from the Springs if that is any help in the right name of her. It was one of the most enjoyable flights I have ever been on. Terrific team.

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  • On July 31 st we were on flight number 4524 from Denver to Missoula, MT. One of the stewardess on that flight was exceptional for her quality of service and she needs to be commended for it. She not only offered additional water and coffee after the cart hard already gone completely up the isle, she did it with the most pleasant demeanor. I believe I remember her name to be Anastatia?? Best service I have ever had on ANY FLIGHT. Job well done and appreciated by this customer!!!!

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