Pizza Hut Headquarters and Corporate Office.

See all Pizza Hut Headquarters information here, including corporate and customer service phone numbers, corporate addresses and a list of the the executive board. Learn how and where to complain about Pizza Hut’s products or services.

About Pizza Hut Headquarters.

Pizza Hut is the worlds largest pizza restaurant chain and is owned by Yum! Brands. The corporate headquarters of Pizza Hut is therefore that of Yum! brands, so you need to contact the Yum! brands Headquarters in order to formally contact the company.


 

Pizza Hut Corporate Office and Headquarters.

The Pizza Hut headquarters (Yum! Brands) is located in Louisville, Kentucky.

Pizza Hut Headquarter Address:

Pizza Hut Brands corporate office can be reached via mail by writing to:

Yum! Brands attn: Pizza Hut Headquarters 1900 Colonel Sanders Ln, Louisville, KY 40213

Pizza Hut Headquarters Phone Number:

For the Pizza Hut headquarters call 1-502-874-8300.

Pizza Hut Customer Service Phone Number:

1-800-948-8488 or 1-866-364-0825

Call 1-866-664-5696 in Canada.

Pizza Hut Email Contact:

There is no email address available for the corporate office at Yum! Brands. You can contact the Pizza Hut Customer Service via this form or email your feedback to feedback@pizzahut.com.

Pizza Hut Headquarters Website:

See the website for Yum! Brands to see company news and investor relations.

Pizza Hut Headquarters
The Pizza Hut Headquarters is located in Plano, Texas, spread over 177.000 square feet. The corporate office houses 400 Pizza Hut workers, 200 Yum International employees and around 100 employees from sister brand Taco Bell.

How to Complain to Pizza Hut.

To file a complaint at Pizza Hut, the best way is to use their Feedback Form. Include as many details as you have, including location of restaurant, time and date.They will usually get back to you in two or three days (working days). You’ll might get a coupon for your trouble.

You can also call their customer service hotline for free at: 1 (800) 948-8488.

Usually, you can just ask to speak to the manager at the offending restaurant. More often than not, you will receive a replacement pizza.

Alternatively, tweet your problem to @pizzahut or voice your complaint on their official Facebook page.

Pizza Hut Headquarters Executive Team.

These are the key leaders and Board of Directors at Yum! Brands. Scott Bergren is the CEO of Pizza Hut.

Senior Officers

  • David Novak – CEO
  • Sam Su – Vice President
  • Scott Bergren – Pizza Hut CEO
  • Jonathan Blum – Senior Vice President
  • Anne Byerlein – Chief People Officer
  • Christian Campbell – Senior Vice President
  • Niren Chaudhary – President, India Restaurants
  • Greg Creed – Taco Bell CEO
  • Roger Eaton – Kentucky Fried Chicken President
  • Larry Gathof – Vice President
  • Patrick Grismer – CFO
  • Mickey Pant – Kentucky Fried Chicken CEO
  • David Russell – Vice President

Board of Directors

  • David Novak
  • Sam Su
  • Michael Cavanagh
  • David Dorman
  • Massimo Ferragamo
  • Mirian Graddick-Weir
  • Bonnie Hill
  • Jonathan Linen
  • Thomas Nelson
  • Thomas Ryan
  • Robert Walter

Pizza Hut and Yum Brands.

Yum! Brands own the following companies and brands:

  • Kentucky Fried Chicken.
  • Taco Bell.
  • Pizza Hut.
Rate this company with 1 to 5 Stars.
Please leave a comment or feedback below.

127
Leave a Reply

avatar
110 Comment threads
17 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
115 Comment authors
Kelly HillJanet MeredithGrettle SaltzmanNo BuKatelyn Recent comment authors
  Subscribe  
newest oldest most voted
Notify of
Anonymous
Guest
Anonymous

So i order a pizza online for catskill ny..after i made my order,i get a call saying they dont have a driver did i want to come get it or cancel. They dont deliver where i live. So she says ok and hangs up. No i apologize,sorry for the inconvenience. Plus i was never refunded my money. Catskill has one if the worst employees ever..always got attitudes or being rude.

Kelly Hill
Guest
Kelly Hill

My husband and I went to Pizza Hut in Lebanon, Missouri 7/10/2019 for dinner around 5:20 pm. We were really disgusted with their behavior. There was only a husband and wife in the restaurant and she was paying for the meal. The gentleman that was taking the money said how are you doing to us while we was waiting to be seated. Now remind you there are no other customers other then the one paying. So we waited no one came to sit us. After the gentleman finished collecting the money and the customers left no one came. A female… Read more »

Janet Meredith
Guest
Janet Meredith

I use to work at Pizza Hut in the 80’s. Pan, thin pizza, sandwiches, priazzo’s, cavatini etc… was a great establishment. Over the last decade, I’ve noticed when dining in, servers aren’t in uniform, the pan pizza just isn’t pan anymore. I took my son there one day, cost forty something for two pizza’s one was just a cheese pizza. Outrageous price for dough, sauce and cheese… Also noticed lately, all pizza establishments are adding this delivery fee… WHY??? so I don’t order delivery anymore, because can’t afford the pizza price, fee and tip… I’m so tired of consumers being… Read more »

Grettle Saltzman
Guest
Grettle Saltzman

I purchase my Pizza’s at the Abbeville, Louisiana store & have for years; a few years back the store went down in service; but has improved as of late. The problem I have now, this is the 3rd time I have ordered a lg. Meatlovers pizza, extra meat! Today, I got a Pepperoni pizza, I realize you think I should just bring it back, but I live 20 mins. oneway, & driving back to complain just isn’t feasible. I think the store should at least make sure they make the correct pizzas. Thank you! GS

No Bu
Guest
No Bu

Hello,
I take exception to your taking the Lord’s name in vain in the commercial with the two young ladies. Please be responsible and respectful.
Thank you.

Katelyn
Guest
Katelyn

I called Hayti Missouri Pizza Hut and a female named Marian wanted to get plum smart with me because I told her I was gone pay the delivery fee then when I asked to talk to Jess the manger the first time she ignored what I said then when I asked again she slammed the phone down and then the manger got on the phone she acted like she didn’t even want to get on the phone poor customer service

Anonymous
Guest
Anonymous

Our local VA store has screwed up about every order for I’d say 6-10 orders. We stood at road even trying to get ignorant drivers attention because we were tired of watching him go up and down road. I even screen shot every order just to show what I ordered because I normally do it online. We have had conformation then go pick it up just to be told we don’t have your order. So yes EVERYTIME this B.S. happens I call or fill out complaint form AS PIZZA HUT SAYS TO DO…..but then I get grief for it. PIZZA… Read more »

Rosa Whitt
Guest
Rosa Whitt

I order delivery all the time are you interested in a mystery shopper for delivery ?

Diana
Guest
Diana

The store was filthy! Our server Jazmin Never washed her hands, also the cook did Not wear gloves nor did any other food handler. The floos we’re greasy enough to be a hazard the tables sticky. Not only that after a long wait the pizza was served cold, the store was not even busy. Ajo, Az

Lowes Transportation
Guest
Lowes Transportation

This is n regards to the Pizza Hut 49th & L St Omaha. Still waiting to hear back from Yumi Corporate abt service recv’d New Years Eve from that store. If don’t hear by Monday will involve the BBB n Board of Directors by direct email complaint to them.

Sandra
Guest
Sandra

I usually eat at Pizza Hut in Greenville Alabama once a week. Every time I order there something is wrong. I always ask what time will my order be ready? On 1/3/ 2019 I ordered pizza and wings at approximately 8:05 p.m. They told me that it would be 30 minutes. Well 30 minutes passed bye so I called to find out when my order would be ready one of the employees said that they had put the wrong topping on my pizza and they had to remake it. When I finally received my order it was after 9:00 p.m.… Read more »

Douglas Wheeldon
Guest
Douglas Wheeldon

The pizza hut restaurant in harrisonville mo. Is without a doubt the worse at customer satisfaction they have a manager who is the rudest individual I’ve ever known. She doesn’t need to be working in a customer oriented industry.

Clara Williams
Guest
Clara Williams

I’m still waiting on my pizza. I called the order in at 4. They said an hour wait. Around 5 :30, l called again. This time a worker said l was loud and hung up on me. I called again at 7pm. Worker said l should have got my pizza, I told them l hadn’t. She got an attitude and hung up on me At 8:15, I asked to speak to the manager, Calvin. He said l should call corporate office cause l should have my pizza by now. I will not order a pizza from them again. Its 8:30… Read more »

Alvin
Guest
Alvin

My second time at pizza hut @ Compton & Florence in los Angeles California …each time I’ve ordered my waiting time is more then 40+ minutes per walking / today I called in – waiting 25 minutes before I drove over to pick up my pizza …more then 6 people has ordered and walk out with their pizza call in / walk ….I need someone with in this company to call …I have been standing in the lobby more then a hour waiting 323- 496-xxxx

Richard Whiteside
Guest
Richard Whiteside

I ordered pizza late night 12/4/2018 at 9:40 pm from Whitehall Ohio Pizza Hut at 4440 East Main Street 43213. Paid with our Debit card as well as delivery. Pizza was supposed to arrive at 10:30 pm and I was watching the tracker. 11:30 came and I called Pizza Hut Whitehall location and spoke to a man who said he was the owner. I ask him when my pizza would arrive he told me they delivered it. I explained to the “owner” that we never received our pizza and he told me the gps says my pizza was dropped off… Read more »

Timothy Lee
Guest
Timothy Lee

Order pizza hut on november 28, food, deliver driver were great…gave us coupon code thing for free large pizza for being late…awesome…the problem is the following day we went to use it..says invalid code..so we call the local store…nothing but attitude…we are highly upset

Elrhonda Brooks
Guest
Elrhonda Brooks

Placed order online at 12:23 was told 2:10 deliver time. Received pizza at 2:30pm and it was cold and burnt and prior to arrival when I asked to speak with the manager he spoke with me in a very intrusive manner and stated that he only had one delivery driver so it will
Arrive whenever it arrives!

Alice Marie Alexander
Guest
Alice Marie Alexander

Call pizza hut of South Hill 5 times at 10:30 to place a order only thing that picked up was voicemail it’s crazy people want a job but don’t want to work

Faith Griffin
Guest
Faith Griffin

Did not get what I ordered online. Was told it was not their problem pretty much. Said they didn’t place the order. So I paid more for what I did get then I should have. I order from there all the time, but not anymore. Very disrespectful and no customer service skills at all . Was very disappointed and will not spend my money on pizza hut anymore.

David A dufault
Guest

My friend Penny Parks who works at the Skowhegan pizza hut, she spent her day off with me and my wife hunting on Thursday in the rain…she returned to work yesterday on Friday and was informed that on her day off she was clocked in and was accused of stealing, I know Cody wants her gone and him. And the other manager have her code to clock her in cause she was not there and did not clock in or steal anyone’s tips. Cody should be fired or at least demoted cause if by Monday this isn’t fixed ill bring… Read more »

Necessia Davis
Guest
Necessia Davis

These people are just garbage and the one in Fort Worth Texas off of Camp Bowie which is 4640 Camp Bowie Boulevard I believe they would have to be the worst ever the district manager never did call me in reference to my complaint I filed. My online several times but you can rest assure I will continue to complain on their ass until I talk to somebody

Damini Patel
Guest
Damini Patel

Hello, I have had some really bad experience with Pizza Hut in Lakeland.. The address is 5750, U.S. Hwy 98 North. This is the 3rd time I have bad experience. Early this year, I ordered a pizza, and they had some meat and vegetables in it. Even though the cashier checked before she handed me the box, when I got home it had meat in it. I had ordered a Veggie Lover. Had to throw it away. Very disappointed with Pizza Hut.On October 14th, I order a veggie Lover over the phone, the cashier told me that pick it up… Read more »

Anonymous
Guest
Anonymous

I have never had a problem with pizza hut until tonight. I called to order for delivery and first the guy tells me they have no wings because their fryers are broke. So I order a medium pizza and asked for a site or anchovies….they don’t have those either. Meanwhile he joked and said they were out of pizza also. Which he was joking. Then he tells me they can’t deliver it to me because my one pizza didbt cost enough for delivery!? I’ve never heard such a thing before. He said that it has to be $16 or more… Read more »

Kimberly Stinnett
Guest
Kimberly Stinnett

We live at 328 Sherman Avenue. 5 Blocks from 1 store and 5 miles from the other. Someone took our order for delivery, told us the price of $21.00. We waited 1hr and a half. No pizza, we called the store we ordered from and the first phone call we made, they said they didn’t deliver to our area, second phone call they told us that another store delivered at our area. They gave us the phone number of another store. They too said that they didn’t deliver to our home. Mind you they had our phone number and could… Read more »

Anonymous
Guest
Anonymous

Pretty sure this comment will go unnoticed…like corporate really gives a rats butt, but anyway…i went to order a pizza this evening…delivered always and was told they no longer deliver this far out. That their delivery range had changed…mind you if we lived in bum youknowwhere Egypt I could understand, but less than 4 miles…really?? Not understanding that decision at all.

Genevieve latta
Guest
Genevieve latta

OK I sent my boyfriend into the monticello Indiana branch to pick up my free bread sticks and the g Guy who took my order was very inconsiderate rude so when send boyfriend into place to pick up bread sticks he said we never called the order in and he cannot find my phone number on their this happens all the time and I’m about sick of it something has to be done or fixed

shannelle esprit
Guest
shannelle esprit

how do u order a pizza on Saturday to a location then try to order again 3 days later to the same place for them to call me when my pizza should of been being delivered the manager calls to tell me they don’t deliver to caterpillar nomore that the Englewood store can help me, I call Englewood to order and they said Brookville was full of shit they just didn’t want to deliver to us no more. I have still yet to get my refund and they made the pizza and threw it away… plus the manger issac didn’t… Read more »

Denise Lewis
Guest
Denise Lewis

Pizza Hut located at 6430 FM 1960 Suite 600, humble, TX has the worst customer service and food. October 27, 2018, my family and I purchased two large pizzas. Delivered 2 hours later cold and greasy. Returned the pizzas only to have two more pizzas burned. We got our money and will not be returning.

Shonna Cruz
Guest
Shonna Cruz

I placed an order online at 5:20 pm and it is 7:30 est. no pizza has been delivered. Called the store phone not even ringing finally got thru call center answered forwarded me to store been on hold for 20 mins

Liz
Guest
Liz

Pizza Hut employees on Innerarity Point rd. In Perdido Key will NOT stop parking in the customer parking ! The parking is very limited! There are 12 spaces for 3 businesses ! We understand the delivery people in and out but the rest of the employees need to park in the big lot like everybody else there!!! Please do something about this! Publix corporate has been contacted trying to resolve this solution !!! Your help would be appreciated!!!!!

Beverly A Wright
Guest
Beverly A Wright

Pizza Hut use to be the best pizza in town and had the best deals, but now days the only deals they have is the same as Little Caesars 2 topping for 5 dollars and that is why they are losing business, If I just wanted 2 topping I will go to Little Caesars but I want the Supreme and Meat Lover’s but I’m not going to pay almost 20 dollars for a Pizza so I will go to Little Caesars for cheaper Pizza, but if they even brought back the any way you want it for 10 dollars I… Read more »

tony
Guest
tony

i wish they would get rid of the gay commercial with the pizza hut guy dancing with the two guys, its especially during a football game.

james speight
Guest
james speight

well i had placed a call in order and then drove 20 miles to pick it up to only be told it wasnt in the system so i left and went home again 20 miles away.my wife then called them and was told it was ready.so again idrove 20 miles to pick it up .i got it and at the first light my pizza slide out of the box as it wasnt even put together right. so i lost my pizza.got home called the manager to let him know to only be disrespected by him.so with that i will never… Read more »

Paula Perkins
Guest
Paula Perkins

I live in Spencer,WV. We had recently ordered pizzas on two different occasions and they had been messed up both times. I contacted the manager who was very apologetic and even gave me a 30.00 credit towards my next order. I placed an order said I would pay the difference of 1.22 when I got there the total changed 3 times. By the time I left they said I owed 30.00 plus dollars needless to say I told them to keep their pizza and their credit and I would never be back!!!. So disappointed in the group of employees they… Read more »

Nancy
Guest
Nancy

Get rid of that awful, annoying and assinine commercial with that loud mouth kid screaming at the TV watching a football game. IT”S AWFUL AND STUPID!!!!!!!!!!!!!!

Eunice Glover
Guest
Eunice Glover

My grandson got hurt last night 9/18/2018 at pizza hut in henderson tn. We had to take him to the er cause one of the tables fell on his face. I think the staff at pizza hut is sorry as crap. They didnt bother checking on my grandson. He had xrays done and luckily his nose isnt broken. He is in pain and now he had to miss school. The tables there are not stable at all. The store needs to be updated and the tables need to be anchored down.

Latoya Walker
Guest
Latoya Walker

I made a complaint against a store manager but I gave the wrong address in the complaint the address is actually 4802 University Dr. NW, Huntsville, AL.35816

Latoya Walker
Guest
Latoya Walker

I want to make a complaint against the manager at the Pizza Hut store at 4820 University Dr. NW, Huntsville, AL.35816. The manager at this store was very rude and disrespectful towards one of his waitress and treated her very unprofessional by telling her to get her a** to the back where she belongs and he also said to her “b**ch if you got any tips you need to give them to me”. I told the waitress to make a complaint against him but I’m doing it for her in case she didn’t because he needs to be disciplined for… Read more »

Lola Smith
Guest
Lola Smith

The pizza hut on Jefferson highway in baton rouge has got to be one of your worse stores! First off I call to place a order next thing I received 100 text messages from pizza hut workers following the manager Brittany they all texts my phone cursing me out telling me to come there for a fight I don’t know these people at all and the pizza wasn’t done my baby has gotten ill I need help

Barbara Charlton
Guest
Barbara Charlton

NEVER ORDER THE THIN CRUST PIZZA. THAT WAS THE WORST PIZZA I HAVE EVER HAD. IT WAS SO DRY AND COLD. Just letting you know.

Darlene
Guest
Darlene

My husband and I visited Pizza Hut in Covington Va on Monday Labor Day 9/3/2018 . We went in to dine the waitress told us we would have to wait an hour before our order could be fixed because they had to fix the orders on line and call ins first. There were other customers that came in and was told the same we all left. Pizza hut lost a lot of business that day.

Anonymous
Guest
Anonymous

Ok so I’m in Salina, Kansas…the Pizza Hut address is 2935 south ninth street…one of your manager was being mean to the waitress but before that manager showed up another manager told her to sign off and count the money so she was doing that and then the phone started to ring and while the waitress was counting her money the female manager came and answered the phone and after she got done with the phone call she was a ROYAL Bxxxx to her waitress and then she came back out and yelled at the waitress when another manager told… Read more »

Anonymous
Guest
Anonymous

Abilene, ks pizza hut has a Meth problem. A waitress/ Front manager is constantly doing meth with her son in her custody, who she just got back because of drugs. If you are going to have a manager represent a store they probaprobably shouldn’t be doing drugs on the clock. She is always rude and the RUN there doesn’t even do her job. She puts her troubles on normal.employees so she can take a week off every other week. The waitress asks employees if they want drugs. I heard all of this eating there. Pizza hut has gone to pieces… Read more »

Randi
Guest
Randi

Arent you worried about meth getting in your food. Like hey that was the meth you just sprinkled on that ladys pizza not parmesan. I got a feeling that you have a vendetta with the person your tattling on. And why would you go there to eat if all this is going on. You really know too much about the personal life of the employee. Oh and by the way you dont state if youre a male of female. But I can tell you just from the way you expressed your complaint.That you are a FEMALE. Im just a customerr… Read more »

Michael Braddock
Guest
Michael Braddock

The Pizza Hut in Garfield height Ohio at 5526 tourney road has got to be the rudest most incompetent people I have ever delt with. Let’s start by they have drivers that drive with there kids that sit on your pizza while it’s on delivery I called and left a complaint with that manager. My pizza box was distroyed when I got it and the driver looked at me like dude you stil have to pay for this. Or my favorite on New Year’s Eve we ordered three large pizza and I’m not joking when I say I literally got… Read more »

Key
Guest
Key

I was in Sawanee, Ga tonight and ordered from Pizza Hut, first time.😔. The service was great but my pizza was totally undercooked. I am usually not a complainer about fast food but it was late and left the pool to get pizza and was extremely disappointing. I called and they were like we will lost a credit for your next order thru your phone number. No thank u. I will never be ordering again. However looking at the reviews on this site there were several conplaints about undercooked food. My crust looked like a saltine cracked and taste stale… Read more »

Garnett
Guest
Garnett

On May 20, 2018 at 7:46p, I placed an online order at the 15002 Ella Blvd, Houston 77090 location. I received an email that my order would be delivered at 8:40p. At 8:45p I called the Pizza Hut store to find why I haven’t received my order. I called 5 times and did not speak to anyone to help me. I also ask to speak to the manager, they put me on hold, and 3 minutes later I heard a busy signal. Later on I drove to the store to see what was going on. I sat in my car,… Read more »

Kevin
Guest
Kevin

Today 06/15/18 I am very curious wether or not anyone from corprate office most importanly the CEO would every take the time from counting his money, from us Customers but here ist goes. For the 3rd time this Spring I have had my pizza made WRONG and I have been getting pizza hut pizza for 41 years always the same way made deep pan peperoni which this location in hilliard 4504 Cemetery Rd, has repetitly made Wrong right in front of me putting garlic butter on crust and I Hate garlic and she knows this from the last few times,… Read more »

Brandi Upchurch
Guest
Brandi Upchurch

I am very disappointed. Tonight i have had a pizza remade 4 times and it still isn’t right. This location is always a hit and miss when it comes to my orders. Lately its been a lot of misses. Unfortunately it’s the only pizza hut that delivers here. The pizza quality is poor, but when it’s made correctly it is amazing. I would really hate to leave them alone and take my money else where but i just might. The manager calls and asks have i eaten the pizza in question and i told him No and I didn’t eat… Read more »

David E Claiborn
Guest
David E Claiborn

Hello. I live in Kansas City Kansas in the us. Once again I called to order a pizza and the young sounding girl was an idiot. I had to repeat my number 4 times to her and she thought I was someone else. Then when I ask for a time for delivery all she says is I have no clue. This is not the first time this has happened. But gonna be the last because I’ll spend my money elsewhere. Your people suck if they are your employees.

Clayton Meadows
Guest
Clayton Meadows

Wife and I went into Pizza Hut Asheboro, NC Sit down to eat Buffet and we don’t eat Pork. There was only one Cheese Pizza on bar. There were contractors eating there and told waitress they like pepperoni and they started bringing 2-3 of them out at time. My wife ask them fix something we can eat without Pork. Waitress and Manager said they couldn’t do that company policy. If that is true then we are asking why can’t you fix pizza for the one’s who don’t eat Pork. Please take that in consideration. We like to eat at Buffet… Read more »

Carnaija
Guest
Carnaija

I will never go to this Pizza Hut again! I order my food online and I went into the store to pick it up and once I’ve picked it up and came home we notice we received the wrong pizza. I immediately call the store to notify them about the wrong pizza I received and that I would like a new freshly pizza. So I asked the store if they could make me a new pizza and deliver it to me because I was extremely tired and I don’t live close by to Pizza Hut. The employee say delivery will… Read more »

Joyce Byrd
Guest
Joyce Byrd

Hi, I find pizza hut to be so difficult now….I order a personal pizza and cheese sticks for a 8.99 credit i had. To find that my cheese sticks are burnt. I called back and a supervisor told me that i would need to take the cheese sticks back to the store and get an exchange for my order im stated im at work and cant do so at this time she stated to me that i can just keep the cheese sticks then when iam ready to exchange them no matter how long they have sat i will be… Read more »

D
Guest
D

Went to buy some pizzas last night at 1809 S Parsons Ave, Seffner FL at 9:45 (store closes at 10:00) but the workers decided to go sit out back and smoke and play on their phones instead of doing their jobs! Very UNPROFESSIONAL! Might need to hire better workers.

Wes Howard
Guest
Wes Howard

I work at the Corbin KY location, and normally were not paid until Monday evening every two weeks…however on Thursday right before veterans day weekend we got paid early. Though I thought it was odd, I assumed it was because of the holidays. Since this was apparently done because of Veterans Day, I also assumed that since Thanksgiving was exactly two weeks from then, that I would get paid for my work early yet again….because of the holidays. I was wrong. It’s looking like I’m gonna get paid as usual on my normal Monday night. Why would you pay someone… Read more »

Debi
Guest
Debi

I feel you on this comment maybe they should kick back with their scotch and watch “UnderCover Boss” all day. #BigWigsHomeWorkAssignment

K.Meredith
Guest
K.Meredith

I ordered from one of your stores on 4201 university dr in Durham Nc on last Wednesday 11/15 when I received my order two hours later missing half of my cold meal my sister I called back to the store and explained what happen the associate Destiny said she would give me a 10 dollar credit on my next bill I told her I don’t eat here much can you refund me for what was missing this is when the conversation became hostile she said “OMG I DONT KNOW THE BIG DEAL” I told her the big deal was I… Read more »

Bel
Guest
Bel

I have had several bad experience with the call center so I was given the number to order direct with in the store. I have done so for the pass few orders I never had any issues ordering at the store until today. I called the store spoke to the Manager DJ who was very rude did not want to assist me. He even told me to go ahead and call head quarters. He is the manager at Pizza Hut 1749 SW Loop 410, San Antonio, TX 78227.This order was for my family) I explain to him I am a… Read more »

Cara
Guest
Cara

I wanted to thank you for recognizing veterans that last few years. I live in a rural area and your restaurant is one of a few we have in town. I am sorry to learn that this year no recognition, but I do understand. I appreciated your your business and wish you all a Happy Veterans Day.

Dennis Bennett
Guest
Dennis Bennett

This is my comment to Pizza Hut without a reply… I live in Hawaii and joined your rewards program. On my last 4 orders of large pizza and cheesy bread sticks while trying to order online. They say there is no location at my zip code 96792 in Waianae Hawaii, Which is incorrect for I live a little over a mile from the Pizza Hut. I am always having to call in my orders and than I’m told the menu specials don’t apply if I’m calling in my order. What am I to do to order online. We have been… Read more »

Rosa
Guest
Rosa

I have always ordered from Pizza Hut with no problem. But here lately I have had items missing from orders or items prepared wrong. When I call and tell them of the mix up I’m told I will get a credit to my next order. But when I do order again I’m told they do not see this information any where with my name. This is when I call in. When I order online they say it can not be applied. If the same person is paying the same way why not. I’m getting so frustrated with their delivery. Ardmore,… Read more »

Misty Bell
Guest
Misty Bell

I am having the same issues. I called the Manager on Monday and she said they could put a credit or bring the item, I asked for the item to be brought, they never brought it. I called and asked to speak to the General manager and he acted as if he did not care and was very rude and I told him this was the 4th time this has happened in a month! Again he did not care. I asked him what his name was and he said Tom. I then asked what his last name was and he… Read more »

Josie A
Guest
Josie A

I would like someone to talk to the “manager” named Kimberly at 9641 White Settlement RD in White Settlement, TX 76108. She gave very bad customer service and was very hostile with me I’ve been a faithful customer for over 15 years. I told her I would like to place an order, but not with her she said no-one else could take my order but her then put the cook on the phone. She was so upset when I told her to calm down she wouldn’t let me get a word in edge wise. I love Pizza Hut, but if… Read more »

Graham Gilmour
Guest
Graham Gilmour

Location : 13750 N Eldridge Pkwy, Cypress, TX 77429 My wife and I placed our order for delivery of 1 large Hawaiian pizza, 8 count of Buffalo Medium wings, 8 count of Hawaiian Teriyaki wings, 8 count of Honey BBQ wings, Lemon Pepper fries, and Cajun Style Seasoned fries. We placed this order at 7:00 p.m. and the food did not arrive at our door until 9 p.m. even with the fact that we live 10 minutes from this restaurant. ALL 3 orders of the wings had the wrong amount ranging from 7 to 12 wings per box; none of… Read more »

Sheila fincher
Guest
Sheila fincher

We ordered a large pizza plus 4 sodas, waited for about an hour, at pizza hut in Hobbs, new Mexico, we never got our pizza or sodas, so I called pizza hut, and was hung up on 3 times, then I called back told them who I was and my order and to please no hang up on me, phone went down again but this guy called back and told me this lady canceled our order because something about mapping the location and that we had no voice mail, which is a lie. I have never had a problem with… Read more »

Anita Boone
Guest
Anita Boone

I live in Osceola Ar. We only have 1 pizza place here. After my grand daughters birthday party at school we went to Pizza Hut. I had to ask for a waiter then the manager had to take out order with the waitress was on the personal phone and then when a yoian came in she kept him company. The manager was great but he was doing all the work. Please check into this matter. We were there 9/15/17

Charlotte
Guest
Charlotte

Ordered a large two topping pizza from pizza hut in Troutdale, OR. Upon pick up it was not shown to us (which is normal – rarely is it ever shown anymore). Drove home (approximately 6 miles) and found that it was the wrong pizza. The onmy thing right was the pepperoni. Even the crust was wrong. We brought it back and we were treated like it was our fault. Now all of this isn’t what upset me, but the fact that it was dumped in the garbage. Our country has a hunger problem, our schools have children that are lucky… Read more »

Samantha
Guest
Samantha

I am 19 yr old who had a job at Pizza Hut take out in Keystone Heights Florida. I really like the job and never had a problem with anyone there. Unfortunately the store closed and they offered us to go to Starke or Palatka. I chose Palatka . It is a full eat in Pizza Hut that does delivery. I worked my first week 3 days and then starting the second week trouble. I clocked in and since no deliveries , I made dough. The next day, I came to work on time , went to clock in and… Read more »

NSpeer
Guest
NSpeer

We were in the mood for pizza and decided to stop by Pizza Hut on our way home and take pizza home for dinner. As we entered the restaurant, the doors were filthy. They looked like the windows had not been clean in a long time. There was food on smeared on the door too. We should have left right then, but we went in and ordered . While waiting for our pizza, we sat at one of the small tables and while sitting there waiting for our pizza, we noticed that there were numerous tables dirty and the floors… Read more »

Nicole Lopez
Guest
Nicole Lopez

We got sick off the pizza and this wasn’t the 1st time

Steven Buchanan
Guest
Steven Buchanan

Last time I went to pizza hut in Hobart Oklahoma, a waitress spilt a drink on me and didn’t even apologize much less clean the spill up . I call today and the phone rang for over 20 mins. None answered and asked if I could hold or anything . who n picking up my order they had to throw it away and cook another one because the employees cut it wrong. Also while picking up my order the phone is constantly ringing and ignored.

Ron
Guest
Ron

Pizza Hut managers are a joke! Pizza Hut loses soo much money on waste, laziness, and just not caring. As long as they can ignore a situation and continue their day not caring/thinking too much, they will.

Liz Clark
Guest
Liz Clark

So called manager Jason, in the Sandy, Utah Pizza Hut is rude and creepy. SO shocked he is still a manager. Just look how he has brought his store to the bottom of the dregs. Just ‘YELP’ Sandy Pizza Hut on 1300 East !! We’ll never go back.

lynn morris
Guest
lynn morris

I am not registering a complaint, merely a suggestion. I live in Amarillo Tx, here green chili is very popular, everybody has it on their menus, I have eaten green chilis on pizza before and it was wonderful. As of right now no pizza joint here has green chili on their menus I think you should be the first to offer it, I honestly think it would be a big thing here and people would order it. Let me know what you think please.

Lilly Dunn
Guest
Lilly Dunn

My complaint is I see a store closing in the future in my hometown of whiteville nc. Pizza hut was my first public job when i was 17 yrs old and i loved it. My manager taught me everything i know about management. I visited this store last night for the first time in 3 yrs. Very disappointed in what i saw with the staff which all where at a table in the dining room with cell phones in hand. Could not tell who was in charge because only one person got up which was the waitress and mind you… Read more »

Latana Gilbert
Guest
Latana Gilbert

The pizza hut on 79th michigan rd in indianapolis is disgusting and the employees are ghetto and rude. Pants hanging off their butts. Hanging the phone up on customers when they call. Very rude. The manager was arguing with what I’m assuming was his girlfriend in front of customers. Didn’t apologizing for delivering a pizza that tasted like cardboard and was dry as beck as if I would feed that to my kids

Melissa Nelson
Guest
Melissa Nelson

I couldn’t believe I called a order in and waited 45 minutes to pick up and when I went in my pizza orders had not been taken.okay I understand how working a job like that is but then I wait 45 minutes more and then my pizzas I’ve never seen a pizza look like this before it was burned dried up. I paid 17 dollars for a pile of craft. I loved you guys pizza but this store has went to the dogs.I’m attached picture to show you my problem. Thank you very much for listening and caring.

Tammy Ward
Guest
Tammy Ward

I have always loved pizza Hut and the only store left open close to my home has really went down hill in every aspect. They lost my business manager very unprofessional couldn’t explain why @ 8:30 p.m they answered the phone stating we can not take any order’s I said are you kidding me why? The female asked her manager while on the phone with me and said I don’t know and I couldn’t believe what I was hearing so needless to say Poppa John’s got my business. This is the store on S.Meridian st in Indianapolis.

tressa
Guest
tressa

i know a young man that works at the bradford pizza hut that vern flynn treates this man unfairly.flynn told this man that that hes the hardest worker he has goes in when called goes fix the fryers when they dont work with out getting payed ernie south go’s beond his duties and gets told he wont go any further than he is.

Patricia Houston
Guest
Patricia Houston

Placed a order on March 2 2017 around 5:30 pm, when I arrived to pick up pizza they had fixed a medium meat lovers pan instead of large the girl told manager and started making the large, so the manager pulls one out of warmer and says this is what ordered, he said this a pan large meat lovers, he said you can tell by the edges being that I was tired I went for it, when I got home and looked at it found out it was thin crust with a garlic type crust, it sad that a manager… Read more »

Mary
Guest
Mary

We have been ordering from Pizza Hut since dominos continually ruined out Friday night pizza meals. We have not been disappointed as of yet. Keep up the good work!

Rashonda Hawkins
Guest
Rashonda Hawkins

I placed a order online and my receipt confirmation stated my order will be delivered at 10:03, I called at 10:13 the wait time was between 13-21 minutes of hold time before someone answered I spoke with the manager Amber at store 1220 E. Northside Dr Jackson MS 39211 (601)362-1996. Amber stated her driver was out and on his way; I called back 10:30 another long wait it’s 10:43 when Amber pick up and states she is the manager so I asked for my money back she say she only have two driver the store CLOSES AT 11:00 AND MY… Read more »

Joseph
Guest
Joseph

I was behind a pizza hut worker who was not up to the crosswalk but almost 2 car links back when I came up on them I moved about 1 or 2 ft. more then they moved very little they Must Of BEEN on their Cell phone TEXTING after I moved again 1 or 2 ft. they only moved a little about the only time HE did look up is when I was beside him looking up from his Lap is what he did I tried to talk to the Manager & he said he felt threatened because I asked… Read more »

Sherry Perrin
Guest
Sherry Perrin

I was in the Pizza Hut in burleson and they messed up my order, the waitress had a bad attitude about them screwing up not my fault. I just wanted my pizza a certain way, she had a really bad attitude, nothing would probably come of this it just made me mad

Russ Brink
Guest
Russ Brink

Every month we have a pizza night and we like Pizza Hut pizza ,,,, we try and have it delivered to our home which is 4 blocks away from where we live,,, but the nights we call we are told delivery time is 2 hour wait ,,,, and it’s not the same night we have tried other nights of the week ,,,,, so he’ll I order from papa johns. Pizza not as good but all about the customer service and Pizza Hut is bad.

Paul Martinez
Guest
Paul Martinez

Ordered two family pastas, went to pick up my order. They had only made one, had to wait 10 ten minutes for my pasta. Plus cashier didn’t check if two pastas were made. Bad service

Donald Willitts
Guest
Donald Willitts

Gretna, Ne. Is the worst Pizza Hut I have ever been to. The employees are rude, treat you like dirt or you wait 15 minutes and don’t see any one to order from. Just need to shut it down.

Missy story
Guest
Missy story

I went to Pizza Hut me and my husband and we got 2 pizzas and the bar I went to get my food every thing on there look like it was bad. the eggs they were really bad, you could smell it. I told the women in them, the eggs were bad and with out her even looking at them she said they are not bad so I think some one needs to do something about the pizza Hut or close the doors if they can not do better with there food .This pizza Hut in Wytheville. I used to… Read more »

Robert Sorenson
Guest
Robert Sorenson

So im a formal employee of Pizza Hut in warrior alabama. I called about my w2’s and was told by the store manager Holly that since I was terminated that they will withhold my w2’s from me. If i do not get my w2’s I will be getting a lawyer and filing a lawsuit.

Pat
Guest
Pat

Robert, I worked at Pizza Hut in Ocala, FL. I just received my w2 today and when I put in the information in turbo tax, it brought up “you have taxable unreported tip income”. I would like to get all my pay stubs to verify everything but I was told they don’t give out pay stubs for direct deposit.

Marion
Guest
Marion

Pat, that is so wrong! Make them prove how much you made.

Nancy Hernandez
Guest
Nancy Hernandez

I came to eat Here in the Pizza Hut here in Hillsboro Oregon and brought two Pepsi’s with me and I ask for a cup with Ice and they told me they didn’t allow outside drinks and I ask The manager if they had a sign and she was really rude and said they didn’t have to have a sign.I think is really rude of them.If I’m a custumer buying food I shouldn’t really matter if I bring outside drinks!

Kelly McGrath
Guest
Kelly McGrath

Truckers for Military Support and Awareness, until Pizza Hut recognizes our Military Men and Women, this trucker will never buy from any Pizza Hut Business NATION WIDE. Take action against Huntsville Al

Mike Tucker
Guest
Mike Tucker

So Pizza Hut thinks giving military a discount isn’t worth their time.

We have started to boycott all Pizza Huts, let’s see if you like losing money

NINA DIEHLMAN
Guest
NINA DIEHLMAN

I want to know why the delivery drivers do not get to keep their credit card tips? That is against the law!! And another thing when applying for a job at Pizza Hut they tell you not to tell your insurance company that you are a driver, but they need the declaration page of your insurance…They want you to lie. If you get into an accident you are not covered unless you purchase a special policy. why are you having your managers lie to these people, This is a corrupt way of doing business and I plan to notify the… Read more »

Robert Sorenson
Guest
Robert Sorenson

Nina, I used to be a driver for the one in warrior alabama and they had me drive without insurance on my car. and i was like i dont want to drive and they said if i didnt do it they would write me up or terminate me for not doing my job.

Marion
Guest
Marion

I want to know why Pizza Hut charges $3.00 to deliver a Pizza Hut order? Gas is not too high. The Delivery guy doesn’t get it. So why? Every month on every Wednesday of the month we oder a Pizza. So we pay $12. & 15. A month for your delivery fee and we only live 3 miles away.
this is ludicrous.
We have been ordering from you foe the past 20 years but I believe I’ll go elsewhere.

Rebecca Hernandez
Guest
Rebecca Hernandez

Marion, every big pizza place does this. I’d like an explanation also.

KAY
Guest
KAY

THIS SO CALLED CALL-IN TO ORDER YOUR PIZZA IS TERRIBLE! THEY TOLD US THAT WE COULD NOT HAVE A SALAD. WHY DID YOU GO TO THIS SERVICE. HEY MR.CEO, DO SOMETHING ABOUT THIS GO BACK TO THE WAY IT USE TO BE. TRY THINKING OF YOUR CUSTOMERS INSTEAD OF YOU MONEY AND BIG FAT TITLE. WHAT HAPPENNED TO THE GOOD OLD DAYS?

Tina Carpenter
Guest
Tina Carpenter

Went to Pizza Hut on Peters Creek Parkway Winston Salem, NC for lunch. Buffet was bare and no one was in a hurry to get the pizzas out. The cinnamon sticks were gone and they did not get replenished. Our server was doing the best he could having to wait on 15 tables ( I did count). That man needs a raise! I am a manager myself and one of the managers stated the GM came in on their day off also. I would definitely be terminating someone. I know we had snow on Saturday, but if some of the… Read more »

Tina Dalton
Guest
Tina Dalton

I ordered 2 large pizzas from Commercial Ave, Ft. Lauderdale,Fl. I have been on hold now for 45 minutes after hanging up after holding for 30 minutes! I have been waiting for my delivery for 3 hours and 45 minutes and can’t get anyone on the phone. This is unacceptable and very frustrating!!!

Tony Guiliano
Guest
Tony Guiliano

When ordering a pizza from your Valrico Florida store, your website says there is no Pizza Hut in Valrico. But we buy pizza from you at least once a week in Valrico Florida. Your people at this location know that your online ordering has problems. Your company should honor the online discounts, especially when your online system fails.

MaryLou Humphrey
Guest
MaryLou Humphrey

Please check out your Hagerstown Maryland stores. So disappointed. Dirty, dirty, and no phone answering a half an hour before closing. Even to say we are closed instead of not answering. Especially when we ordered a pizza online that was supposed to be delivered by 11:03. And it is now 11:35. Makes me worry and then get irritated.

Melody Mathis
Guest
Melody Mathis

Last night around 6 pm, Jan 6th, I tried to order pizza from The Highway 79 south location in Temecula Ca… First I tried calling. I sat on the line for almost 8 minutes waiting for someone to pick up. So I decided to use your app to order it. I was ordering for a very large group, and half way thru my order, the app decided to tell I couldnt add the other items to my order. It was a pizza deal, after i had ordered other single pizzas. So I decided to place the order I had already… Read more »

Q, Davis
Guest
Q, Davis

I ordered from the pizza hut on 1990 m st nw. I ordered online. I ordered 2 personal pans and boneless wings. I’m diabetic and there is not a whole lot of areas open to us during the late shift. The pizza was cold and burnt . The wings were dry . I called the store and no one picked up the phone. I can’t eat this mess and I had the items delivered. I must say the gentleman at your Pizza hut in target in forestville MD is awesome. the place is clean and the pizza is always great

Staci Turner
Guest
Staci Turner

My pizza and garlic knots were ice cold like I just pulled it out of the fridge the pizza wasn’t cut right and toppings were skimpy I’ll never order from this establishment again

Bob Bowser
Guest
Bob Bowser

Fight in one of the Lynchburg VA stores……Not conductive to the environment I would like to take my family to……the video didn’t appear to have had any kind of authority involved

kimberly williams
Guest
kimberly williams

I love some pizza hut but my last night experience was horrible. I just had got off work and stopped by to get a large pizza supposed to be speciality pizza pepperoni.First it wasn’t speciality pizza it was a regular pepperoni pizza supposed be doubled layers it was single layer. OK I bite into the pizza but it had hair in it.I call and told her manager that I don’t have transportation as my driver had started drinking. I even said I’ll pay for delivery she said its going take 45 to hour and I said that’s fine. I even… Read more »

Barb Welch
Guest
Barb Welch

I thought I would give our local Pizza Hut a second chance, prior time the pizza had hardly any cheese, all toppings (what few there were) where laying on the cardboard box. Called tonight, start off, phone rang forever, lady answers in a rude tone, like we were bothering them. Placed my order, over hour later it gets delivered. Order pasta and pizza box, pasta, maybe 6 bites if that, no breadsticks, very hard cinnamon sticks. Called local store, was on hold for over an hour to speak with manager, they never answered, drove to business (still on hold) spoke… Read more »

Brandy Stevens
Guest
Brandy Stevens

I called a couple months back wanting my order corrected and never got a response. I emailed corporate bc I had ordered a pizza from the reynoldsburg Ohio location and Michael the manager was not only rude calling me a liar but messed my pizza up. I had asked for a medium pan pizza all pepperoni and half mushrooms and extra cheese all over and I got a pepperoni pizza and my receipt showed what I had ordered.i took my pizza in the store to get it fixed but I was a liar and my receipt was a liar to… Read more »

Melinda
Guest
Melinda

Andover Ks , 12/18/2016
Pizza cut for hobbit hands or Seven Dwarves! Two bites oh they are so cute…complained about this store before. Last chance #hardlyanytoppings, #kidsizepiecesandplates.MellyP

Kym Williams Ali
Guest
Kym Williams Ali

I am struggling at present and a pizza is indeed a rare treat for us. I ordered 2 pizzas and a pasta, one pizza came the other order apparently never placed. There are specials but mine was $30. That is fine…but the pizza was horrible. The crust was not cooked, very doughy..and the rest was grease! We have never done this but had to discard the pizza, it was inedible! To top it off, I look at the receipt and my entire CC number was on it..this was pointed out by my delivery person (whom I tipped well). I called… Read more »

john michaels
Guest
john michaels

Kym, you have to ask for breadsticks… it doesnt just come with the pasta… pizza hut is a multi billion dollar company. do you really think one of us saying :i’ll never return? is gonna hurt them one bit? no perhaps you should try a different pizza hut to see if it is in fact the business or just that one store.

Angela Thompson
Guest
Angela Thompson

I have eaten at pizza hut since I’ve had teeth and today on my 40th bday I ordered a large hand tossed on original regular crust meat lovers pizza, easy on the sauce without sausage and guess what I received…….a large hand tossed on not original crust I have no clue what flavor of crust meat lovers pizza, no sauce whatsoever with sausage. This has happened a couple of times lately and I’m really getting tired on giving my once favorite place second chances.

Sandra Ferguson
Guest
Sandra Ferguson

We love to go to the buffet on Tuesdays for family night but the last several times the salad and pizza bars are constantly full of children serving themselves. There used to be signs with age limit 12. I was informed tonight there is no age limit. Please tell me this is not true. I wouldn’t allow my child to do this. How sanitary is it when children who can’t see over the bars are helping themselves with no supervision?