Pizza Hut Headquarters and Corporate Office.

See all Pizza Hut Headquarters information here, including corporate and customer service phone numbers, corporate addresses and a list of the the executive board. Learn how and where to complain about Pizza Hut’s products or services.

About Pizza Hut Headquarters.

Pizza Hut is the worlds largest pizza restaurant chain and is owned by Yum! Brands. The corporate headquarters of Pizza Hut is therefore that of Yum! brands, so you need to contact the Yum! brands Headquarters in order to formally contact the company.

Pizza Hut Corporate Office and Headquarters.

The Pizza Hut headquarters (Yum! Brands) is located in Louisville, Kentucky.

Pizza Hut Headquarter Address:

Pizza Hut Brands corporate office can be reached via mail by writing to:

Yum! Brands attn: Pizza Hut Headquarters 1900 Colonel Sanders Ln, Louisville, KY 40213

Pizza Hut Headquarters Phone Number:

For the Pizza Hut headquarters call 1-502-874-8300.

Pizza Hut Customer Service Phone Number:

1-800-948-8488 or 1-866-364-0825

Call 1-866-664-5696 in Canada.

Pizza Hut Email Contact:

There is no email address available for the corporate office at Yum! Brands. You can contact the Pizza Hut Customer Service via this form or email your feedback to feedback@pizzahut.com.

Pizza Hut Headquarters Website:

See the website for Yum! Brands to see company news and investor relations.

Pizza Hut Headquarters
The Pizza Hut Headquarters is located in Plano, Texas, spread over 177.000 square feet. The corporate office houses 400 Pizza Hut workers, 200 Yum International employees and around 100 employees from sister brand Taco Bell.

How to Complain to Pizza Hut.

To file a complaint at Pizza Hut, the best way is to use their Feedback Form. Include as many details as you have, including location of restaurant, time and date.They will usually get back to you in two or three days (working days). You’ll might get a coupon for your trouble.

You can also call their customer service hotline for free at: 1 (800) 948-8488.

Usually, you can just ask to speak to the manager at the offending restaurant. More often than not, you will receive a replacement pizza.

Alternatively, tweet your problem to @pizzahut or voice your complaint on their official Facebook page.

Pizza Hut Headquarters Executive Team.

These are the key leaders and Board of Directors at Yum! Brands. Scott Bergren is the CEO of Pizza Hut.

Senior Officers

  • David Novak – CEO
  • Sam Su – Vice President
  • Scott Bergren – Pizza Hut CEO
  • Jonathan Blum – Senior Vice President
  • Anne Byerlein – Chief People Officer
  • Christian Campbell – Senior Vice President
  • Niren Chaudhary – President, India Restaurants
  • Greg Creed – Taco Bell CEO
  • Roger Eaton – Kentucky Fried Chicken President
  • Larry Gathof – Vice President
  • Patrick Grismer – CFO
  • Mickey Pant – Kentucky Fried Chicken CEO
  • David Russell – Vice President

Board of Directors

  • David Novak
  • Sam Su
  • Michael Cavanagh
  • David Dorman
  • Massimo Ferragamo
  • Mirian Graddick-Weir
  • Bonnie Hill
  • Jonathan Linen
  • Thomas Nelson
  • Thomas Ryan
  • Robert Walter

Pizza Hut and Yum Brands.

Yum! Brands own the following companies and brands:

  • Kentucky Fried Chicken.
  • Taco Bell.
  • Pizza Hut.
Pizza Hut Headquarters
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82 Thoughts on “Pizza Hut Headquarters”
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  • I was in Sawanee, Ga tonight and ordered from Pizza Hut, first time.😔. The service was great but my pizza was totally undercooked. I am usually not a complainer about fast food but it was late and left the pool to get pizza and was extremely disappointing. I called and they were like we will lost a credit for your next order thru your phone number. No thank u. I will never be ordering again. However looking at the reviews on this site there were several conplaints about undercooked food. My crust looked like a saltine cracked and taste stale and soft. Nothing like a thin n crispy pizza. Wish I could take a pic.this was a mistake I will order from papa johns from now on

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  • On May 20, 2018 at 7:46p, I placed an online order at the 15002 Ella Blvd, Houston 77090 location. I received an email that my order would be delivered at 8:40p. At 8:45p I called the Pizza Hut store to find why I haven’t received my order. I called 5 times and did not speak to anyone to help me. I also ask to speak to the manager, they put me on hold, and 3 minutes later I heard a busy signal. Later on I drove to the store to see what was going on. I sat in my car, called the store again, and an employee named Marcus answered the phone. I asked for the district manager and Marcus put me on hold. He came back to the phone and told me that I would have to get the district manager`s information Monday morning. I could see the store manager in the store and he still would not come to the phone. I cancelled my order that would’ve amounted $41 and I am glad that I cancelled my because the service stinks. I will not spend my money with Pizza Hut anymore after 20+ years as a customer.

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    • Today 06/15/18
      I am very curious wether or not anyone from corprate office most importanly the CEO would every take the time from counting his money, from us Customers but here ist goes.
      For the 3rd time this Spring I have had my pizza made WRONG and I have been getting pizza hut pizza for 41 years always the same way made deep pan peperoni which this location in hilliard 4504 Cemetery Rd, has repetitly made Wrong right in front of me putting garlic butter on crust and I Hate garlic and she knows this from the last few times, I Complained, and she kept putting me on hold till I gave up waiting she told me all pan pizza has always got garlic butter which is a lie!!! so I asked her again while watching the girl put garlic butter on my pizza again today she said No pan pizza dont get garlic butter and I said what is she putting on my pizza right now, she said opps we will make you another I DONT HAVE TIME TO DEAL WITH UNPOLIGETIC MISFITS THAT WANT TO GET ME PISSED OFF! BECAUSE I AM BEYOND HEARING SORRY, SHE GETS A KICK OUT OF GETTING ORDERS WRONG ON PURPOSE!!! NOW THIS YOUNG LADY ANSWERS THE PHONE NOT THE YOUNG GIRL THAT MADE AND PUT GARLIC BUTTER ON PIZZA BECAUSE I WOULD BET YOU SHE WAS TOLD TO DO IT BUY THE ONE WHO ANSWERS THE PHONE SHE ALWAY RUNS THE FRONT AND SHE NEEDS TO BE FIRED ASAP!!! THIS IS ENOUGH!!! PIZZA HUT PHONE# 614-876-2716 SHE HAS ALWAYS BEEN THERE ON FRIDAY AFTERNOON WHEN I ORDER NAME ON RECIET SERVER SAYS BRITTANY SHE HAS BEEN THERE A WHILE.TICKET #19 TIME 02:47 PM INVOICE #14 BETTER YET I WILL NEVER! NEVER BUY EAT FOR FREE OR BE IN THE SAME ROOM ANYONE EATTING YOUR PIZZA AGAIN, GOOD JOB YOU LOST ANOTHER CUSTOMER AND WHEN WE HAVE PIZZA AT WORK FOR ALL OUR LOCATIONS WORLD WIDE ABOUT 674,000 EMPLOYEES I WILL NOTE NEVER BUY PIZZA HUT BUY ANYTHING NO MATTER WHAT IT COST!

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  • I am very disappointed. Tonight i have had a pizza remade 4 times and it still isn’t right. This location is always a hit and miss when it comes to my orders. Lately its been a lot of misses. Unfortunately it’s the only pizza hut that delivers here. The pizza quality is poor, but when it’s made correctly it is amazing. I would really hate to leave them alone and take my money else where but i just might. The manager calls and asks have i eaten the pizza in question and i told him No and I didn’t eat any of the other 2 that was sent back. Which he should have already known so what was the purpose of the call.

    4711 Elvis Presley and Shelby Drive
    Memphis, Tn 38116 location.
    This location is horrible

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    • Hello. I live in Kansas City Kansas in the us. Once again I called to order a pizza and the young sounding girl was an idiot. I had to repeat my number 4 times to her and she thought I was someone else. Then when I ask for a time for delivery all she says is I have no clue. This is not the first time this has happened. But gonna be the last because I’ll spend my money elsewhere. Your people suck if they are your employees.

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  • Wife and I went into Pizza Hut Asheboro, NC Sit down to eat Buffet and we don’t eat Pork. There was only one Cheese Pizza on bar. There were contractors eating there and told waitress they like pepperoni and they started bringing 2-3 of them out at time. My wife ask them fix something we can eat without Pork. Waitress and Manager said they couldn’t do that company policy. If that is true then we are asking why can’t you fix pizza for the one’s who don’t eat Pork. Please take that in consideration. We like to eat at Buffet bar to but like to eat as much as anyone else. Thank You….

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  • I will never go to this Pizza Hut again! I order my food online and I went into the store to pick it up and once I’ve picked it up and came home we notice we received the wrong pizza. I immediately call the store to notify them about the wrong pizza I received and that I would like a new freshly pizza. So I asked the store if they could make me a new pizza and deliver it to me because I was extremely tired and I don’t live close by to Pizza Hut. The employee say delivery will take 45 to an hour and at the time my family and I was very hungry. So the store manager offered me store credit and we could keep the wrong pizza to eat now. So I excepted her offer! Three week later I called Pizza Hut to find out how I can order with my store credit and the employee told me I could not used my store Credit online. I can only used my store credit over the phone or in the store and I have 30 days to use the credit. I was extremely furious because the store manager never told me any restrictions on a store credit! I’ve felt like I was being punished for the mistake they made! This isn’t the first time I came here and wasn’t happy with the service or the food! I will not be coming back!

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  • Hi,

    I find pizza hut to be so difficult now….I order a personal pizza and cheese sticks for a 8.99 credit i had. To find that my cheese sticks are burnt. I called back and a supervisor told me that i would need to take the cheese sticks back to the store and get an exchange for my order im stated im at work and cant do so at this time she stated to me that i can just keep the cheese sticks then when iam ready to exchange them no matter how long they have sat i will be able to exchange them. So i no longer want cheese stick due to them always burning them hint the credit to begain with. but the store refuses to give me a refund. This is horrible customer service no matter how many credits i have had due to the food being wrong i can no longer obtain a credit for the inconvience of the burnt cheese sticks? or the time ive spent goin back to the store or on the phone trying to recectify this situation,.? WHY

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  • Went to buy some pizzas last night at 1809 S Parsons Ave, Seffner FL at 9:45 (store closes at 10:00) but the workers decided to go sit out back and smoke and play on their phones instead of doing their jobs! Very UNPROFESSIONAL! Might need to hire better workers.

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  • I work at the Corbin KY location, and normally were not paid until Monday evening every two weeks…however on Thursday right before veterans day weekend we got paid early. Though I thought it was odd, I assumed it was because of the holidays. Since this was apparently done because of Veterans Day, I also assumed that since Thanksgiving was exactly two weeks from then, that I would get paid for my work early yet again….because of the holidays. I was wrong. It’s looking like I’m gonna get paid as usual on my normal Monday night. Why would you pay someone early for one holiday, but not the other??? Bc of this, I’m basically having to wait 3 weeks for a check now. I understand that I was paid early last time, and therefore it all averages out, but WHY would you pay early for one holiday but not another???? Especially when they were exactly two weeks apart???? You guys need to come out of the cushy offices, and take a look at your business model, because frankly….you guys have too many menu items, and because you don’t wanna pay to have an adequate staff at ALL times, one person does the job of three, while getting paid minimum wage. Guess who suffers?? The customers! !!! And when the customers suffer, you can kiss your bonuses and trips to Fiji goodbye. Though this review is falling on deaf ears, you guys should remember that not everyone came from a wealthy family that paid their way through college, and used their influence to secure you a 100k + a year job. You can laugh as you slip your Sperry’s off, prop back in your seat and have a scotch. But for the rest of us…life isn’t some magical place where all our dreams have came true. So pay people on time…God knows you guys NEVER have a late pay day. Thanks for nothing in advance!!!!!

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    • I feel you on this comment maybe they should kick back with their scotch and watch “UnderCover Boss” all day. #BigWigsHomeWorkAssignment

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  • I ordered from one of your stores on 4201 university dr in Durham Nc on last Wednesday 11/15 when I received my order two hours later missing half of my cold meal my sister I called back to the store and explained what happen the associate Destiny said she would give me a 10 dollar credit on my next bill I told her I don’t eat here much can you refund me for what was missing this is when the conversation became hostile she said “OMG I DONT KNOW THE BIG DEAL” I told her the big deal was I ordered one thing and you gave me what you wanted me to have she continue to be argumentative by this point a lost my temper and character and let my sister talk to her because I was on about to call the police and come to the store from her denying a refund and acting like I’m inconveniencing her. I called back the next day after Destiny told me she wasn’t doing a refund I talked to another associate on on 11/16 in which she said she would give my information to the store manager Emily. I wish I remembered her name because she is the only person who acted like she valued the customer and their experience she was very apologetic and understanding she needs to be promoted. I waited but didn’t receive a call and when I called to speak to Emily she was also argumentative and never gave me time to speak said that I threaten her associate and I was banned from calling the store which is fine because I told her associate after she told old me she isn’t giving me a refund that I’m calling the police and I’ll be coming up there because that’s stealing but the manager Emily did not want to hear my side of this story she wouldn’t let me speak screamed over me so she hung up in my face and when I called back refused to get on the phone and told another associate to tell me she will do the refund which I still have no proof of and I told the associate to tell her by Monday morning if this isn’t fixed I will handle the situation legally I have disputed this charge she won’t release it all I would like is to get my refund and be finished with this company because my next step is the newspaper and other outlets that can resolve the issue…. I wouldn’t have taken it this far if the customer service was exceeding passed the half order I paid for…and I only in the beginning asked for just the portion of the order that was not there to be refunded but because of all of the horrible drama I have had to go through I want the whole 25.79 refunded I have recordings and pictures if this can’t be rectified but to be treated as if I didn’t pay for my food just to get whatever the store wanted to give me and with no refund and attitudes is unexceptionable I have went to the better business bureau and next will be corporate and so forth because I really believe they should know the type of disrespectful angry disappointing sales dropping associates they have and why the company is suffering due if you can reply to me and let me know is it something you can do to speed the refund process for me I would greatly appreciate it. Thank you again

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  • I have had several bad experience with the call center so I was given the number to order direct with in the store. I have done so for the pass few orders I never had any issues ordering at the store until today. I called the store spoke to the Manager DJ who was very rude did not want to assist me. He even told me to go ahead and call head quarters. He is the manager at Pizza Hut 1749 SW Loop 410, San Antonio, TX 78227.This order was for my family) I explain to him I am a trainer coordinator who has to order catering all over Texas and I order from Pizza Hut all over Texas at least twice a week per training. We conduct up to 20 trainings per week, saying that you had do the math how many times I order from Pizza Hut. I always like to place my order with a person with in store and have NEVER had any issues. I did not appreciate his attitude and his rudeness. Pizza You Do Not Need Managers Like DJ who does not know how to treat his customers. Now I have to order Pizza for my kids from a competitor .

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  • I wanted to thank you for recognizing veterans that last few years. I live in a rural area and your restaurant is one of a few we have in town. I am sorry to learn that this year no recognition, but I do understand. I appreciated your your business and wish you all a Happy Veterans Day.

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  • This is my comment to Pizza Hut without a reply…
    I live in Hawaii and joined your rewards program. On my last 4 orders of large pizza and cheesy bread sticks while trying to order online. They say there is no location at my zip code 96792 in Waianae Hawaii, Which is incorrect for I live a little over a mile from the Pizza Hut. I am always having to call in my orders and than I’m told the menu specials don’t apply if I’m calling in my order. What am I to do to order online. We have been ordering from The Waianae Pizza Hut every Friday for past 17 months since we have bought our house and joined your rewards program 4 pizza orders ago.
    How can we get the location updated on your site.
    If this continues I will be forced to take my business elsewhere.
    This has been very frustrating as my wife picks up the pizza and breadsticks on her way home from work.
    Please look into this.

    Mahalo
    Have A Great Day

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  • I have always ordered from Pizza Hut with no problem. But here lately I have had items missing from orders or items prepared wrong. When I call and tell them of the mix up I’m told I will get a credit to my next order. But when I do order again I’m told they do not see this information any where with my name. This is when I call in. When I order online they say it can not be applied. If the same person is paying the same way why not. I’m getting so frustrated with their delivery. Ardmore, Ok. I started to add up how much I have paid out with debt or credit card on items I paid for and didn’t receive or items that were not what I ordered but decided not to might get more frustrated and mad.

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    • I am having the same issues. I called the Manager on Monday and she said they could put a credit or bring the item, I asked for the item to be brought, they never brought it. I called and asked to speak to the General manager and he acted as if he did not care and was very rude and I told him this was the 4th time this has happened in a month! Again he did not care. I asked him what his name was and he said Tom. I then asked what his last name was and he said he can’t give out his last name due to “social media”. He said he would credit the item but if I contacted corporate he would not. Completely ridiculous! Pizza Hut has gone down hill in a major way! I will never order from them again!!!!

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  • I would like someone to talk to the “manager” named Kimberly at 9641 White Settlement RD in White Settlement, TX 76108. She gave very bad customer service and was very hostile with me I’ve been a faithful customer for over 15 years. I told her I would like to place an order, but not with her she said no-one else could take my order but her then put the cook on the phone. She was so upset when I told her to calm down she wouldn’t let me get a word in edge wise. I love Pizza Hut, but if they can not train their employees to have good customer service. I will have to move on to the next competitor.

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  • Location : 13750 N Eldridge Pkwy, Cypress, TX 77429

    My wife and I placed our order for delivery of 1 large Hawaiian pizza, 8 count of Buffalo Medium wings, 8 count of Hawaiian Teriyaki wings, 8 count of Honey BBQ wings, Lemon Pepper fries, and Cajun Style Seasoned fries. We placed this order at 7:00 p.m. and the food did not arrive at our door until 9 p.m. even with the fact that we live 10 minutes from this restaurant. ALL 3 orders of the wings had the wrong amount ranging from 7 to 12 wings per box; none of which had a label on them for their flavor and had NO sauce on the wings. We only got one order of fries, completely missing the Cajun Style fries. The delivery person did not give us a copy of our receipt and took off immediately after handing us our food even though I told him we are missing items. I tried calling the store multiple times and kept getting sent to a hold line where I was ignored for up to 10 minutes at a time. COMPLETELY UNACCEPTABLE. Save yourself the hassle and order from a different store. Reviews are not lying about this location. The store’s general manager couldn’t even make himself available to remedy the situation and gives his own store 5 star reviews. This location needs to be shut down due to their incompetence, lack of customer service, and poor quality of food.

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  • We ordered a large pizza plus 4 sodas, waited for about an hour, at pizza hut in Hobbs, new Mexico, we never got our pizza or sodas, so I called pizza hut, and was hung up on 3 times, then I called back told them who I was and my order and to please no hang up on me, phone went down again but this guy called back and told me this lady canceled our order because something about mapping the location and that we had no voice mail, which is a lie. I have never had a problem with pizza hut til now, then wanted cash because she stated their credit card machine was down. Very displeased…

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  • I live in Osceola Ar. We only have 1 pizza place here. After my grand daughters birthday party at school we went to Pizza Hut. I had to ask for a waiter then the manager had to take out order with the waitress was on the personal phone and then when a yoian came in she kept him company. The manager was great but he was doing all the work. Please check into this matter. We were there 9/15/17

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  • Ordered a large two topping pizza from pizza hut in Troutdale, OR. Upon pick up it was not shown to us (which is normal – rarely is it ever shown anymore). Drove home (approximately 6 miles) and found that it was the wrong pizza. The onmy thing right was the pepperoni. Even the crust was wrong. We brought it back and we were treated like it was our fault. Now all of this isn’t what upset me, but the fact that it was dumped in the garbage. Our country has a hunger problem, our schools have children that are lucky to get one meal a day and that is if they have school to get that meal. I thought pizza hut, being a big enough chain, would have a policy in regards to wasting food. On top of all of this the girl who “helped” us proceeded to leave and wasn’t quiet about how tired she was of working here. Yes, we got our pizza replaced but this just makes my reasoning of not eating out even stronger.

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  • I am 19 yr old who had a job at Pizza Hut take out in Keystone Heights Florida. I really like the job and never had a problem with anyone there. Unfortunately the store closed and they offered us to go to Starke or Palatka. I chose Palatka . It is a full eat in Pizza Hut that does delivery. I worked my first week 3 days and then starting the second week trouble. I clocked in and since no deliveries , I made dough. The next day, I came to work on time , went to clock in and was told I couldn’t clock in until someone called to have a delivery. Like a fool I sat outside and waited. I realized I was wasting my time . I left and went home. Later that night I read on Facebook that I was gonna be written up for my attitude. Didn’t say anything, so how do I get and attitude. My work place attorney said if I get written up we will go further into the laws of Pizza Hut

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  • We were in the mood for pizza and decided to stop by Pizza Hut on our way home and take pizza home for dinner. As we entered the restaurant, the doors were filthy. They looked like the windows had not been clean in a long time. There was food on smeared on the door too. We should have left right then, but we went in and ordered . While waiting for our pizza, we sat at one of the small tables and while sitting there waiting for our pizza, we noticed that there were numerous tables dirty and the floors were filthy. I stood up and looked at the salad bar just to see how it looked and we noticed that the lettuce was extremely wilted. There was some celery in one of the containers that was brown on the ends and then I looked at the carrots which were “white” from being so old. It was awful. I sat back down and told my husband about it, then while sitting there I saw the man that made our pizza wiping his face off and return to making someone’s pizza, then he went over to the girl taking orders and put his hands on her face (cheeks) and then started making another pizza, again not washing his hands…..His clothes were dirty and he kept wiping his hands on them……we were contemplating calling the health dept. it was that bad. We will not be eating there ever again. Winchester, TN….on Dinah Shore Blvd. I think the place needs to bulldozed…..the front windows in the garden area haven’t been washed in years….the ceilings have leak stains. I just think that they must not care about having returning customers…..we took our pizza home and threw it away. I think someone should show up unannounced and see what a mess it is. Thanks

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  • Last time I went to pizza hut in Hobart Oklahoma, a waitress spilt a drink on me and didn’t even apologize much less clean the spill up . I call today and the phone rang for over 20 mins. None answered and asked if I could hold or anything . who n picking up my order they had to throw it away and cook another one because the employees cut it wrong. Also while picking up my order the phone is constantly ringing and ignored.

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    • Pizza Hut managers are a joke! Pizza Hut loses soo much money on waste, laziness, and just not caring. As long as they can ignore a situation and continue their day not caring/thinking too much, they will.

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      • So called manager Jason, in the Sandy, Utah Pizza Hut is rude and creepy. SO shocked he is still a manager. Just look how he has brought his store to the bottom of the dregs. Just ‘YELP’ Sandy Pizza Hut on 1300 East !! We’ll never go back.

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  • I am not registering a complaint, merely a suggestion. I live in Amarillo Tx, here green chili is very popular, everybody has it on their menus, I have eaten green chilis on pizza before and it was wonderful. As of right now no pizza joint here has green chili on their menus I think you should be the first to offer it, I honestly think it would be a big thing here and people would order it. Let me know what you think please.

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  • My complaint is I see a store closing in the future in my hometown of whiteville nc. Pizza hut was my first public job when i was 17 yrs old and i loved it. My manager taught me everything i know about management. I visited this store last night for the first time in 3 yrs. Very disappointed in what i saw with the staff which all where at a table in the dining room with cell phones in hand. Could not tell who was in charge because only one person got up which was the waitress and mind you we where the only customers in the place. She did her job but was the only one who did. The place is in need of a deep cleaning. Carpet is worn and has a odor in the place. Walls are filthy with food windows are smeared with grim. I can tell the dm and regional managers are not during their jobs because it would not look this way and employees would not be hanging out with phones in hand. Its very sad to see a business that has been here for many yrs just go down because of laziness and not taking responsibility of their job. Need to clean house and start over with the whole crew. Bad habits have set in already.I will no longer support your store here until changes are made. Very disappointed in my visit. Ive been in retail and food business for over 25years and i’ve never seen such.

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    • The pizza hut on 79th michigan rd in indianapolis is disgusting and the employees are ghetto and rude. Pants hanging off their butts. Hanging the phone up on customers when they call. Very rude. The manager was arguing with what I’m assuming was his girlfriend in front of customers. Didn’t apologizing for delivering a pizza that tasted like cardboard and was dry as beck as if I would feed that to my kids

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  • I couldn’t believe I called a order in and waited 45 minutes to pick up and when I went in my pizza orders had not been taken.okay I understand how working a job like that is but then I wait 45 minutes more and then my pizzas I’ve never seen a pizza look like this before it was burned dried up. I paid 17 dollars for a pile of craft. I loved you guys pizza but this store has went to the dogs.I’m attached picture to show you my problem. Thank you very much for listening and caring.

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  • I have always loved pizza Hut and the only store left open close to my home has really went down hill in every aspect. They lost my business manager very unprofessional couldn’t explain why @ 8:30 p.m they answered the phone stating we can not take any order’s I said are you kidding me why? The female asked her manager while on the phone with me and said I don’t know and I couldn’t believe what I was hearing so needless to say Poppa John’s got my business. This is the store on S.Meridian st in Indianapolis.

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  • i know a young man that works at the bradford pizza hut that vern flynn treates this man unfairly.flynn told this man that that hes the hardest worker he has goes in when called goes fix the fryers when they dont work with out getting payed ernie south go’s beond his duties and gets told he wont go any further than he is.

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  • Placed a order on March 2 2017 around 5:30 pm, when I arrived to pick up pizza they had fixed a medium meat lovers pan instead of large the girl told manager and started making the large, so the manager pulls one out of warmer and says this is what ordered, he said this a pan large meat lovers, he said you can tell by the edges being that I was tired I went for it, when I got home and looked at it found out it was thin crust with a garlic type crust, it sad that a manager don’t know the difference between thin and pan, so disappointed, its sad when the managers don’t care about the customers.

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  • We have been ordering from Pizza Hut since dominos continually ruined out Friday night pizza meals. We have not been disappointed as of yet. Keep up the good work!

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  • I placed a order online and my receipt confirmation stated my order will be delivered at 10:03, I called at 10:13 the wait time was between 13-21 minutes of hold time before someone answered I spoke with the manager Amber at store 1220 E. Northside Dr Jackson MS 39211 (601)362-1996. Amber stated her driver was out and on his way; I called back 10:30 another long wait it’s 10:43 when Amber pick up and states she is the manager so I asked for my money back she say she only have two driver the store CLOSES AT 11:00 AND MY CARD HAS BEEN CHARGED THE DRIVER NEVER SHOWED!!! I ask for a reimbursement for her to say 3-5 days before I would get my money back. IT DIDN’T TAKE ME 3-5 DAYS TO ORDER I WILL NEVER ORDER FROM PIZZA JUST AGAIN THIS IS VERY UNPROFESSIONAL AND TERRIBLE BUSINESS!

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  • I was behind a pizza hut worker who was not up to the crosswalk but almost 2 car links back when I came up on them I moved about 1 or 2 ft. more then they moved very little they Must Of BEEN on their Cell phone TEXTING after I moved again 1 or 2 ft. they only moved a little about the only time HE did look up is when I was beside him looking up from his Lap is what he did I tried to talk to the Manager & he said he felt threatened because I asked to show him the car I was talking about, he never came out so I went back in to ask who own the car the owner lied about it so maybe he would not be in trouble THIS IS NOT RIGHT ! not the first time either their drivers fly down our street all the time & no not at 25 mph but faster I only hope the Corp. Office Reads This & do something about it SOON !

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    • I was in the Pizza Hut in burleson and they messed up my order, the waitress had a bad attitude about them screwing up not my fault. I just wanted my pizza a certain way, she had a really bad attitude, nothing would probably come of this it just made me mad

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  • Every month we have a pizza night and we like Pizza Hut pizza ,,,, we try and have it delivered to our home which is 4 blocks away from where we live,,, but the nights we call we are told delivery time is 2 hour wait ,,,, and it’s not the same night we have tried other nights of the week ,,,,, so he’ll I order from papa johns. Pizza not as good but all about the customer service and Pizza Hut is bad.

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  • Ordered two family pastas, went to pick up my order. They had only made one, had to wait 10 ten minutes for my pasta. Plus cashier didn’t check if two pastas were made. Bad service

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  • Gretna, Ne. Is the worst Pizza Hut I have ever been to. The employees are rude, treat you like dirt or you wait 15 minutes and don’t see any one to order from. Just need to shut it down.

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  • I went to Pizza Hut me and my husband and we got 2 pizzas and the bar I went to get my food every thing on there look like it was bad. the eggs they were really bad, you could smell it. I told the women in them, the eggs were bad and with out her even looking at them she said they are not bad so I think some one needs to do something about the pizza Hut or close the doors if they can not do better with there food .This pizza Hut in Wytheville. I used to go there for birthday party’s but there is no way I would ever take my family back there unless they would clean up the place and get new people in there that know how it should be run

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  • So im a formal employee of Pizza Hut in warrior alabama. I called about my w2’s and was told by the store manager Holly that since I was terminated that they will withhold my w2’s from me. If i do not get my w2’s I will be getting a lawyer and filing a lawsuit.

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    • Robert, I worked at Pizza Hut in Ocala, FL. I just received my w2 today and when I put in the information in turbo tax, it brought up “you have taxable unreported tip income”. I would like to get all my pay stubs to verify everything but I was told they don’t give out pay stubs for direct deposit.

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  • I came to eat Here in the Pizza Hut here in Hillsboro Oregon and brought two Pepsi’s with me and I ask for a cup with Ice and they told me they didn’t allow outside drinks and I ask The manager if they had a sign and she was really rude and said they didn’t have to have a sign.I think is really rude of them.If I’m a custumer buying food I shouldn’t really matter if I bring outside drinks!

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  • Truckers for Military Support and Awareness, until Pizza Hut recognizes our Military Men and Women, this trucker will never buy from any Pizza Hut Business NATION WIDE. Take action against Huntsville Al

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  • So Pizza Hut thinks giving military a discount isn’t worth their time.

    We have started to boycott all Pizza Huts, let’s see if you like losing money

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  • I want to know why the delivery drivers do not get to keep their credit card tips? That is against the law!! And another thing when applying for a job at Pizza Hut they tell you not to tell your insurance company that you are a driver, but they need the declaration page of your insurance…They want you to lie. If you get into an accident you are not covered unless you purchase a special policy. why are you having your managers lie to these people, This is a corrupt way of doing business and I plan to notify the news papers, tv, and if I have to Washington. I have nothing better to do. I am an old lady, I have all the time in the world….Respectfully, A concerned grandmother

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    • Nina, I used to be a driver for the one in warrior alabama and they had me drive without insurance on my car. and i was like i dont want to drive and they said if i didnt do it they would write me up or terminate me for not doing my job.

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    • I want to know why Pizza Hut charges $3.00 to deliver a Pizza Hut order? Gas is not too high. The Delivery guy doesn’t get it. So why? Every month on every Wednesday of the month we oder a Pizza. So we pay $12. & 15. A month for your delivery fee and we only live 3 miles away.
      this is ludicrous.
      We have been ordering from you foe the past 20 years but I believe I’ll go elsewhere.

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  • THIS SO CALLED CALL-IN TO ORDER YOUR PIZZA IS TERRIBLE! THEY TOLD US THAT WE COULD NOT HAVE A SALAD. WHY DID YOU GO TO THIS SERVICE. HEY MR.CEO, DO SOMETHING ABOUT THIS GO BACK TO THE WAY IT USE TO BE. TRY THINKING OF YOUR CUSTOMERS INSTEAD OF YOU MONEY AND BIG FAT TITLE. WHAT HAPPENNED TO THE GOOD OLD DAYS?

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  • Went to Pizza Hut on Peters Creek Parkway Winston Salem, NC for lunch. Buffet was bare and no one was in a hurry to get the pizzas out. The cinnamon sticks were gone and they did not get replenished. Our server was doing the best he could having to wait on 15 tables ( I did count). That man needs a raise! I am a manager myself and one of the managers stated the GM came in on their day off also. I would definitely be terminating someone. I know we had snow on Saturday, but if some of the staff couldn’t get there, I would have went and picked him/her up. Thanks Tina

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  • I ordered 2 large pizzas from Commercial Ave, Ft. Lauderdale,Fl. I have been on hold now for 45 minutes after hanging up after holding for 30 minutes! I have been waiting for my delivery for 3 hours and 45 minutes and can’t get anyone on the phone. This is unacceptable and very frustrating!!!

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  • When ordering a pizza from your Valrico Florida store, your website says there is no Pizza Hut in Valrico. But we buy pizza from you at least once a week in Valrico Florida. Your people at this location know that your online ordering has problems. Your company should honor the online discounts, especially when your online system fails.

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  • Please check out your Hagerstown Maryland stores. So disappointed. Dirty, dirty, and no phone answering a half an hour before closing. Even to say we are closed instead of not answering. Especially when we ordered a pizza online that was supposed to be delivered by 11:03. And it is now 11:35. Makes me worry and then get irritated.

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  • Last night around 6 pm, Jan 6th, I tried to order pizza from The Highway 79 south location in Temecula Ca… First I tried calling. I sat on the line for almost 8 minutes waiting for someone to pick up. So I decided to use your app to order it. I was ordering for a very large group, and half way thru my order, the app decided to tell I couldnt add the other items to my order. It was a pizza deal, after i had ordered other single pizzas. So I decided to place the order I had already spent 15 minutes ordering, and thought i would just call and make an additional order since the app wouldnt let me. I waited again on the line for 5 minutes, got irritated and decided I would just put in another new online order for the other half of the pizzas I wanted…. When i was done making the pozzas in the app it brought me to a screen that wouldnt let me finish the order… wouldnt put it in m6 cart to check out and finalize the order. So 35 minutes into trying to order pizza I try one last time to call… again waited 5 minutes, for some lady to answer and telle the computers were acting up, and asked me to call back in 10 to 15 minutes, so i explained how much time I had just spent trying to order pizza for the party I was having, and she tells me, ” well maam the problems online are not my problem, I cant do anything for you.” So when my husband showed up to pick up the order I was able to submit, rhey say they never got it. And I want to add, he drove 30 minutes down the mountain to pick up the dang pizza. I really enjoy your pizza but that was the most annoying hour I have ever spent on the phone trying to order pizza. So we took our business elsewhere and the total was over $120 dollars , so it was a big loss for that store, and we order there alot. Whatever was going on there needs to be fixed, and your pizza hut app is glitching so I wont be wanting to use that again. I was VERY dissapointed in all of my time wasted, and the additude on the phone fron the employee…. I have never felt the need to go online to complain about anything but this was so unacceptable. I hope yu guys can do something here to make me not want to write you guys off as my go to pizza place. Thanks for listening.

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  • I ordered from the pizza hut on 1990 m st nw. I ordered online. I ordered 2 personal pans and boneless wings. I’m diabetic and there is not a whole lot of areas open to us during the late shift. The pizza was cold and burnt . The wings were dry . I called the store and no one picked up the phone. I can’t eat this mess and I had the items delivered. I must say the gentleman at your Pizza hut in target in forestville MD is awesome. the place is clean and the pizza is always great

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  • My pizza and garlic knots were ice cold like I just pulled it out of the fridge the pizza wasn’t cut right and toppings were skimpy I’ll never order from this establishment again

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  • Fight in one of the Lynchburg VA stores……Not conductive to the environment I would like to take my family to……the video didn’t appear to have had any kind of authority involved

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  • I love some pizza hut but my last night experience was horrible. I just had got off work and stopped by to get a large pizza supposed to be speciality pizza pepperoni.First it wasn’t speciality pizza it was a regular pepperoni pizza supposed be doubled layers it was single layer. OK I bite into the pizza but it had hair in it.I call and told her manager that I don’t have transportation as my driver had started drinking. I even said I’ll pay for delivery she said its going take 45 to hour and I said that’s fine. I even said he takes a picture of hair. It upset me really bad I had someone elses hair in my mouth.

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  • I thought I would give our local Pizza Hut a second chance, prior time the pizza had hardly any cheese, all toppings (what few there were) where laying on the cardboard box. Called tonight, start off, phone rang forever, lady answers in a rude tone, like we were bothering them. Placed my order, over hour later it gets delivered. Order pasta and pizza box, pasta, maybe 6 bites if that, no breadsticks, very hard cinnamon sticks. Called local store, was on hold for over an hour to speak with manager, they never answered, drove to business (still on hold) spoke to manager, rude as well, story is, they had server walk out, new person cooking, threw $7.99 on counter, not even a sorry. Will not go back, $25.00 went to garbage. What do you say corporate office?

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  • I called a couple months back wanting my order corrected and never got a response. I emailed corporate bc I had ordered a pizza from the reynoldsburg Ohio location and Michael the manager was not only rude calling me a liar but messed my pizza up. I had asked for a medium pan pizza all pepperoni and half mushrooms and extra cheese all over and I got a pepperoni pizza and my receipt showed what I had ordered.i took my pizza in the store to get it fixed but I was a liar and my receipt was a liar to I guess. He was yelling at me calling me names. They was busy and I’m sure it was stressful but all I wanted was my pizza fixed. Neither corporate or the store Michael was at didn’t care. I will never order from a Pizza Hut again.

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  • Andover Ks , 12/18/2016
    Pizza cut for hobbit hands or Seven Dwarves! Two bites oh they are so cute…complained about this store before. Last chance #hardlyanytoppings, #kidsizepiecesandplates.MellyP

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  • I am struggling at present and a pizza is indeed a rare treat for us. I ordered 2 pizzas and a pasta, one pizza came the other order apparently never placed. There are specials but mine was $30. That is fine…but the pizza was horrible. The crust was not cooked, very doughy..and the rest was grease! We have never done this but had to discard the pizza, it was inedible! To top it off, I look at the receipt and my entire CC number was on it..this was pointed out by my delivery person (whom I tipped well). I called the store and it took 5 calls, finally I called the corporate office and they “said” they took care of the CC issue which they acknowledged but no apologies for the pizza. I will never , ever order from this company again. Ever, the worst customer service I have received in a very long time. I will say the pasta was good….oh, and no breadsticks which usually came with the pasta.

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    • Kym, you have to ask for breadsticks… it doesnt just come with the pasta… pizza hut is a multi billion dollar company. do you really think one of us saying :i’ll never return? is gonna hurt them one bit? no perhaps you should try a different pizza hut to see if it is in fact the business or just that one store.

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  • I have eaten at pizza hut since I’ve had teeth and today on my 40th bday I ordered a large hand tossed on original regular crust meat lovers pizza, easy on the sauce without sausage and guess what I received…….a large hand tossed on not original crust I have no clue what flavor of crust meat lovers pizza, no sauce whatsoever with sausage. This has happened a couple of times lately and I’m really getting tired on giving my once favorite place second chances.

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  • We love to go to the buffet on Tuesdays for family night but the last several times the salad and pizza bars are constantly full of children serving themselves. There used to be signs with age limit 12. I was informed tonight there is no age limit. Please tell me this is not true. I wouldn’t allow my child to do this. How sanitary is it when children who can’t see over the bars are helping themselves with no supervision?

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  • I am tired of ordering the same pizza every time and they still can’t get it right and it’s in the system there. I ordered again tonight and went home and it was wrong again and you call and they said I’m sorry we were busy and when I was there picking it up, I didn’t see it busy. May start ordering from elsewhere.

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  • Ravenswood wv store please answer phone. Ihave been on hold for over 1 and 1/2 hours. you are not that busy. could not reach corporate either.

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  • Please, someone come look at the Pizza Hut in Winchester, Ky. This place needs to be torn down or gutted. A deep cleaning will not help this place. Broken electronics hanging from ceiling, dirt on ceiling, bad smells. Dirty employees.

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  • I have had several issues with my local Pizza Hut store. Pizza Hut has been my favorite pizza place since I was a young girl. Three consecutive orders my pizza came an hour past the estimated time arrival delivery time. I understand, the time is an estimated time frame, however each time I received the pizza, the appearance was deplorable and the pizza itself was cold. I contacted Pizza Hut customer service who indeed tried to rectify the situation by sending me 2 free complimentary pizzas with a reference number.

    I just tried using one of the coupons sent my Pizza Hut corporate offices and to my surprise my local Pizza Hut wouldn’t honor them.

    I spoke with a woman named Lisa, who indeed remembered my troubles from my previous encounter with this particular store. Not only was this infuriating, I had to explain my situation to three individuals. I work for Pepsi and couldn’t be more disappointed with the quality of service from Pizza Hut.

    I even went into grave detail in regards to the reference number provided by the letter sent to me by Pizza Huts corporate offices, and the statement regarding on the back for the store use.

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  • Just would like to tell you that I bought one of your three box specials, it didn’t come in the box you show on tv ,it came in two pizza boxes and a paper bag. No chance to win xbox, plus everything was cold and took longer than was told. Pizza was hard and way over cooked . so don’t worry about me ordering from Pizza Hut again.

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  • I have a problem with the manager at our local Pizza Hut. There is a employee that rented a house from me working there. This woman destroyed the house but promised to clean and pay for the repairs and she even signed a contract to do just that. Then she stops answering her phone or texts! So the only way to find her is to go to Pizza Hut, which is what I did today I politely asked if she was there the manager asked me to leave I told her that I wanted my key from this women she said no and to leave. Now I will send the sheriff there to get my key. Which is more disruptive, for me asking for my key or the sheriff? The manager is rude. I have bought a lot of pizza from there you just lost a customer for life.

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  • 3 weeks ago my cousin and I ordered a pizza for delivery from the store in Clemson, SC had no problems but when I tried to have a pizza and wings delivered a week later and again i tried this past weekend, I was told they don’t deliver to my address. Well I wouldn’t complain any but considering they delivered to my cousins house which is located in same area I’m very upset. You have to literally turn onto my road to get to my cousins house in the subdivision and pass by my home coming in and out the subdivision. I like Pizza Hut but with what I went through with talking to the manager of that store I will never order from Pizza Hut again.

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  • I would like somebody to investigate the short pump area of Richmond Virginia. There are no Pizza Huts in this area and we would like for someone to check into this and see if it would be a good location for you all. This area has built up very much over the last 10 years and to me would be an excellent location for Pizza Hut. Thank you

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