NetZero Message Center and Customer Service.
All NetZero Customer Service phone numbers and email addresses.
See how to contact NetZero.net and how to set up NetZero Message Center.
NetZero is an America Internet service provider, email provider, mobile broadband service and Wireless Broadband service, based in Los Angeles, California. The company’s mobile service uses Sprint’s 3G network.
Netzero is mostly used for their free internet message service, that is offered through the Internet service provider Netzero. Netzero Message Center is free for new accounts and also comes with the paid NetZero internet provider service.
You can send and receive messages by logging into Netzero Message Center, or by using third-party email programs like Microsoft Outlook Express.
How to get started with NetZero Message Center.
If you are already a NetZero customer, just click the yellow ‘Sign In’ button on the StartNetZero page. Then enter your NetZero Member ID and password to log in.
If you want to sign up for a new NetZero Message Center account, then visit the Sign Up page, and fill out the form. The form is quite extensive, but some information is optional and it should not take more than 10 minutes to fill out.
The required fields, include basic personal information, address, an existing email address, a phone number and a CAPCHA security check.
Fill out the member ID box with your preferred email name, before @netzero.net. This will become your new email address.
Review the Terms of Services and Billing Authorization and tick “I accept the Terms of Services and Billing Authorization” and then click on the yellow button marked “Continue”.
NetZero Customer Support Phone Numbers.
If you need to contact NetZero with a complaint, billing issue or a question, then keep in mind that NetZero’s various departments have different support phone numbers:
NetZero Dial Up Internet Support:
NetZero Billing and Account Customer Service: 1-866-841-1442
NetZero Cancellations: 1-800-851-7908
NetZero Technical Support:
A charge of US $1.95 per minute will apply for technical support calls.
NetZero Internet connection or services: 1-877-912-5866
Norton AntiVirus or Norton Internet Security: 1-888-818-5673
Mac user technical support: 1-800-418-5866
NetZero Mobile Broadband Support:
Billing or Account questions: 1-800-939-8647
Account Cancellations: 1-800-939-8647
Technical Support for Mobile Broadband (NetZero Stick™ or NetZero HotSpot): 1-800-939-8647
NetZero DSL Broadband Support:
NetZero DSL Technical Support: 1-866-810-8092 Choose option 3.
NetZero DSL Billing or Account questions: 1-866-810-8092 Choose option 2
NetZero DSL Cancellations: 1-866-810-8092 Choose option 4
The NetZero Customer Service phone hours are:
8 AM to 2 AM Eastern Standard Time, 7 days a week.
Please be advised that NetZero’s technical support numbers are paid numbers and the waiting time can be long. We advise using the NetZero Email Support Form, if possible.
The NetZero postal address is:
PO BOX 7064, Woodland Hills
California, United States
NetZero Email Customer Support.
If you need to contact NetZero customer service by email, then use the Email Form. The support representatives are available to answer questions from 8 AM to 2 AM Eastern Standard Time, 7 days a week.
You must choose either Billing and Account Questions or Technical Support.
You can also contact NetZero by emailing to: firstname.lastname@example.org.
Please share your experiences with, or complaints about, NetZero in the comment section.
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