Lowes Corporate Office and Headquarters.

Everything you need to know about Lowe’s Companies, Inc and their corporate office.

We have listed allavailable contact details for the Lowe’s Headquarters, Customer Service department, their Jobs and Careers web pages, the Executive Team, and all social media contacts.

About Lowe’s.

Lowe’s is a hardware and home improvement company headquartered in North Carolina. The company was founded in 1946 and has since grown into North America’s second largest home improvement company.

Lowe’s has more than 2,000 stores and is present in Canada (since 2007), Australia (since 2011), and Mexico. Lowes’ product range include appliances, building & plumbing supplies, home security systems, tools, furniture, etc.

Lowe’s Corporate Office Contacts.

Use the contact details below to reach Lowe’s corporate office in North Carolina.

Lowe’s Corporation Headquarters Phone Number.
+1-704-758-1000

Lowe’s Headquarters Switchboard Hours.
Monday to Friday, from 8.30 a.m. to 5 p.m. (Eastern Time)

 

Lowe’s Corporate Headquarters Address.

Lowe’s Companies, Inc.
1000 Lowe’s Boulevard
Mooresville, NC, 28117
USA

Lowes Headquarters
The Lowe’s corporate offices are located in Mooresville, North Carolina. The Lowe’s corporate campus, can be found 25 miles north of Charlotte and the headquarters contain a main five story, 400,000-square-foot (37,000 m2) building, plus two new seven story buildings. The headquarters house around 10000 workers, including 4000 customer service employees.

Lowe’s Executive Team.

Ths is the complete list of key leaders at Lowe’s Companies, Inc.

  • Robert A. Niblock, Chairman, President & CEO
  • Maureen K. Ausura, Executive Vice President (Human Resources)
  • Gregory M. Bridgeford, Executive Vice President (Business Development)
  • Michael K. Brown, Executive Vice President & Chief Information Officer
  • Rick D. Damron, Executive Vice President (Store Operations)
  • Robert J. Gfeller, Jr., Executive Vice President (Merchandising)
  • Robert F. Hull, Jr., Executive Vice President & Chief Financial Officer
  • Gaither M. Keener, Jr., Executive Vice President, General Counsel, Secretary & Chief Compliance Officer
  • Joseph M. Mabry, Jr., Executive Vice President (Logistics & Distribution)
  • Marshall A. Croom, Senior Vice President & Chief Risk Officer
  • Matthew V. Hollifield, Senior Vice President & Chief Accounting Officer
  • Thomas J. Lamb, Senior Vice President (Marketing & Advertising)
  • N. Brian Peace, Senior Vice President (Corporate Affairs)
  • M. Lee Reeves, Senior Vice President, Deputy General Counsel & Assistant Secretary
  • William D. Robinson, Senior Vice President (International Operations & Customer Support)
  • Janet M. Saura, Senior Vice President, Deputy General Counsel & Assistant Secretary

Lowes Board of Directors:

  • Robert A. Niblock, Chairman of the Board
  • Raul Alvarez
  • David W Bernauer
  • Leonard L. Berry
  • Peter C. Browning
  • Richard W. Dreiling
  • Dawn E. Hudson
  • Robert L. Johnson
  • Marshall O. Larsen
  • Richard K. Lochridge
  • Stephen F. Page
  • Eric C. Wiseman

Lowe’s Careers and Jobs.

With more than 285,000 employees and 2,355 stores in the US, Lowe’s is on of the premier employers in America. The company is always looking for new talents, so if you are looking for a career at Lowe’s, they have several career pages, that list their current available jobs.

To find job opportunities at Lowes stores across the US, use the company’s LinkedIn or official careers page.

For jobs in distribution, visit this page. Call center jobs are listed here. For corporate jobs, please visit their Corporate Jobs page.

 

How to Complain to Lowe’s.

Lowe’s Customer Care team can be reached on +1-800 445-6937. Lines are staffed from 8 a.m. to 10 p.m. from Monday to Saturday and between 8 a.m. and 9 p.m. on Sundays.

Complaints can be filed via Twitter too. If your complaint refers to an existing order, you can email Customer Care at customercare@lowes.com.

You may also send a written complaint using this web form. Alternatively, mail your complaint to Lowe’s Customer Care, P.O. Box 1111, North Wilkesboro, NC, 28656.

If your time is limited, the fastest and easiest way to complain to Lowe’s is their Rants and Raves Feedback Page. This official company website allows you to log in with your Email, Facebook or Twitter account. Company representatives will usually respond to your query or complaint within 24 hours.

Other Lowe’s Resources.

Additional Lowe’s contact information.

Please share your experiences, praise or complaints about Lowe’s in the comment section.

Lowe’s Headquarters
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11 Thoughts on “Lowe’s Headquarters”

  • I purchased 19 kitchen cabinets, and the accompanying finishing products on 5/4/17, making the purchase eligible for the 10% Rewards Visa card for the purchase price. I tried to enter the product/receipt on the online rebate site and couldn’t get through the edits requiring a department number. As it was not present on the receipt, I called the store. They didn’t know of any dept. number and suggested I call the rebate number. I did, but it was closed for the weekend. I called Lowe’s customer service and although the representative was very supportive, neither she nor her supervisor could help me after a length of time. Today I called the rebate number but to my dismay, it is an IVR with information only prompts and does not allow for a live person interaction. I called Corporate but after ringing for 15 minutes, hung up. Each person I talked to regarding this seemingly small problem had no idea of how your rebate program works, other than to fill in the blank.

    Honestly, given I bought a product that THD carries and offers a more attractive deferred billing program, (and some discounts), and the fact I normally do shop at the Orange, this experience will certainly not convince me to change my buying patterns. The only redeeming contact was from my sales representative, Elane Wahler, of the Clinton MD store. You need to give her a raise for even convincing me to buy from Lowes, but it was her expertise and helpfulness with the design that sold the deal. But not these headaches. Why don’t you just make the Dept # optional, or have exception coding for those items like cabinets, which don’t have a dept code? FYI, invoice #84400 for $6705.49 (after discounts), Trans. #77926047, store ID 1136.

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  • I ordered and paid on 3.31.2017 131 House Numbers for our condo association. The pick up day supposed to be on 4.14.2017. I called 4.14.2017 Lowe’s on 1001 West Oakland Park Blvd.Oakland Park, FL 33311, and they told me the order is not in. Yesterday, 4.16,2017 I visited the store and the order was not in. Today I tried to call Lowe’s 3 time and got disconnected 3 times. I called a fourth time to ask for the store manager, he did not answer the phone.The customer service here at the Oakland Park store is extremely bad. When I ordered all these numbers it took me over 15 minutes to get assistance in that particular department. If I don’t get an answer in the next 12 Hours regarding these fully payi order, I will cancel everything, want our money back and the association will for the future not consider shopping at Lowe’s anymore.

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  • On President’s Day Weekend I ordered a LG Gas Range. I was told it was back-ordered and would not be delivered until March 28. That was fine with me. On March 27, I received a call that the range did not come in from LG yet. A new date was set. The range still did not come in from LG. A manager (Kelly) and sales associate from the appliance department (John), from the Lowes on Roosevelt Blvd. in PHiladelphia, called LG four times and each time LG promised to have the range delivered to the Lowes warehouse. With Passover fast approaching and no oven to cook with, I was in a bind. They offered me the floor model and a discount which I accepted. Kelly and John also offered to have it delivered the next day. I really appreciate all their help. I hope Lowes management sees my comment.

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  • Customer service is the worst service i have ever had to deal with. home depot will get all my business in the future.i bought a dryer from lowes in 2013 with a 3 year Extended warranty. I asked the salesman if that means we get 4 years he said yes. 1 year factory and 3 extended. Ok good deal.so i buy it. Now dryer on the brink. Call lowes and i am informed that it is expired. I am told it runs concurrent with factory warranty. So what they are selling you is a 2 year extended warranty and calling it 3. False advertising and customer deception. Then cannot call corporate to make complaint. Just keep getting sent to service who told me the warranty is expired. I really would like to hear from lowes on this.

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  • Absolutely unacceptable customer service !!! Don’t buy anything online and expect Lowe’s to deliver it when arranged. Two days of waiting for a dishwasher and when we called, the idiot manager tried to say it was our fault !! Go to Home Depot or somewhere else. These guys are unreliable !!!!!

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  • I bought a riding lawn mower was very excited,the day before lowes called me with a restricted phone number, I usually don’t answer restricted calls. They were letting me know they would delivery the next day. The 2 guys brought lawn mower and had to push it. The guy says it ran out of gas. So I had to have son to come and push it the rest of the way to put in garage. I think this is very poor business, I spend 1500 dollars and you can’t put a dollar gas in ,so I can at least make it to the garage to put it up. I think I will return it, maybe go to home depot and get treated better.

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  • We purchased March 6.2017 carpet, tiles and hardwood flooring for our new house and your Employee Jeannie Johnson was excellent help with good knowledge and best Customer Service. I would recommend her highly.She always returned all our phone calls and stayed in touch.

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  • Dear Lowe’s Corp.
    I have notices an influx of Mexican Immigrants in the Indianapolis Indiana area,
    That are stealing trees, and walking out of the store without paying.

    Suggest you have better security; security at exit & entrance doors & ICE on call.
    Thank You.

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  • I bought a new sink, Kindred, and faucet, Moen, at store 2721. I was told I needed to get a detailed measurement before the sink could be installed. The cost was $40.00. I paid the installation fee: sales #S2721KM2, Transaction #13071323 on 02-02-17.
    When I went to the store to get a copy of the estimate, I was denied and told the estimate copy was the property of Lowes. In light of this, I would like my money returned.

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  • I ordered and paid for a washer and dryer on Feb. 11, 2017 in the Spring, TX store. They told me they would be able to deliver the appliances on Feb. 12, 2017, I received an automated phone call stating they were going to deliver my appliances on Feb. 12. I waited all day and no appliances nor did anyone call to let me know they were not going to be delivered. I called the number for the delivery and they set up a delivery of Feb. 19, 2017. I received 2 phone calls stating the set delivery times are between 11:30am – 1:30pm and 3:30pm – 5:30pm on Feb. 19. I did not receive any delivery, at 5:26pm I called the number for delivery and I was told my order was not on the schedule for that day and it was on hold. I lost work time waiting for the delivery. I called the manager at the Spring, TX store and she told me apparently the washer and dryer was not in stock at the original store they were to ship from, so they sent the order to other stores to be filled. I do not know how the stores are run, but this is the worst customer service I have had to deal with.The manager said she would call me shortly after she arrived at work on Feb. 20 to discuss a discount and a new delivery date. I tried calling her twice and she is not available. I just keep getting the run around. I have never had this many problems with appliance delivery. If the washer and dryer were not in stock, I should have been notified, but since I was not notified I am still waiting on a washer and dryer. In my opinion, I think I should get an upgraded version of a washer and dryer for the same price I paid for the original ones.

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  • I bought all new appliances in September and my ice maker stopped working in December and I have been trying to get it working again ever since. One time a repairman came and I have been waiting ever since. This contractor keeps telling me they will be here every Tuesday but today is the 16th of Feb. and still no working ice maker. Tomorrow I will be calling my lawyer and the Better Business Bureau. I also will be going to Lowe’s In Pine Bluff Arkansas where I purchased this appliance and demand my money back. Never again will I step inside this store again. Oh and I was going to purchase a riding mower,storage building,fencing,and many more items. Your loss Lowe’s

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