FedEx Headquarters.

We have prepared this page to help you find information about FedEx, its leadership team, the company’s history, the headquarters contact details, customer service phone numbers and other useful resources about FedEx’s  various departments.

About FedEx.

FedEx (an abbreviation of Federal Express) is a courier company that operates in more than 220 countries. The company’s origins can be traced back to 1971, when it began offering express airfreight services within the US. International operations began in 1984.


 

Over the years, FedEx diversified its portfolio and began offering supply chain, express, ground and business services via its subsidiaries.

At the time of writing, FedEx had more than 1,800 locations in the US alone and offered express mail, freight forwarding, logistics, and international post delivery services.

FedEx Corporate Office Contacts.

Use the details listed below to contact the FedEx corporate office in Memphis:

FedEx Headquarters Phone Numbers:
+1-469-980-3000

+1-800-463-3339 (Customer Relations)

FedEx Headquarters Switchboard Hours:
Monday to Friday, from 9 a.m. to 5 p.m. (Central Time Zone)

FedEx Headquarters Fax Number:
+1-901-346-1013

FedEx World Headquarters Address:

Fedex Corporate Office
7900 Legacy Dr, Plano, Texas 75024
USA

FedEx Corporate Office Customer Relations.

FedEx Customer Relations
3875 Airways, Module H3
Department 4634
Memphis, TN38116

FedEx Office Corporate Office Address.

FedEx Office Customer Relations
7900 Legacy Drive
Plano, TX 75024

FedEx Customer Relations Address.

FedEx Customer Relations
3875 Airways, Module H3
Department 4634
Memphis, TN38116

FedEx U.S. Billing Inquiries.

FedEx Corp. Revenue Services
3965 Airways, Module G
Memphis, TN 38116
Phone Number: 1-800-622-1147
Fax: 1-800-548-3020

FedEx Freight Headquarters Address.

Renaissance Center
1715 Aaron Brenner Drive
Suite 600

Fedex Headquarters
The brand new FedEx Headquarters Campus in Plano, Texas employs around 1800 people on 265.000 square feet. The Corporate Office is powered entirely by solar panels.

FedEx Executive Team.

This is the complete list of key leadership personnel at FedEx.

  • Frederick W. Smith, President and Chief Executive Officer
  • Alan B. Graf, Jr., Executive Vice President & Chief Financial Officer
  • Christine P. Richards, Executive Vice President, Secretary & General Counsel
  • Robert B. Carter, Executive Vice President (FedEx Information Services) & Chief Information Officer
  • T. Michael Glenn, Executive Vice President (Market Development & Corporate Communications)

FedEx Board of Directors:

  • Frederick W. Smith, Chairman of the Board
  • James L. Barksdale
  • John A. Edwardson
  • Marvin R. Ellison
  • John C. Inglis
  • Kimberly A. Jabal
  • Shirley Ann Jackson
  • R. Brad Martin
  • Joshua Cooper Ramo
  • Susan C. Schwab
  • David P. Steiner
  • Paul S. Walsh

FedEx Careers and Jobs.

Job seekers who are considering joining FedEx can browse through the job listings available from the company’s Careers page.. Here you can view job opportunities at different FedEx divisions, including Express, Freight, and Ground.

FedEx jobs in the United States and Canada can also be viewed at the company’s LinkedIn jobs page, where you can view vacancies available at the Memphis headquarters.

How to complain to FedEx.

To file a complaint with FedEx, you will need to contact the Customer Support team. You can get in touch with them by writing to: FedEx Customer Relations Department, 3875 Airways, Module H3, Department 4634, Memphis, TN, 38116.

Another way of filing a complaint is to fill in the FedEx Customer Support email form. If you have question or concerns about an existing FedEx Express or FedEx Ground order, then you can use the email form here.

Help with complaints is also available via Twitter by tweeting at their support handle @FedExHelp.

Fedex Customer Service Phone Numbers.

FedEx USA and Canada Customer Service Phone Numbers.

  • FedEx Customer Service phone number: 1-800-463-339 (1.800.GoFedEx).
  • International customers, please call on +1-800-247-4747.
  • U.S. TDD (Telephone Device for the Deaf) Services: 1.800.238.4461
  • Hearing Impaired Relay Desk: 1.800.464.0709
  • US Billing 1.800.622.1147
  • US Billing 1.800.548.3020 (Fax)
  • U.S. FedEx Express Freight Services (shipments over 150 lbs.): 1.800.332.0807
  • Cargo Claims Inquiries:  1.800.463.3339
  • FedEx Freight Customer Support U.S.  1.866.393.4585
  • FedEx Freight International  1.866.393.4685
  • FedEx Freight Technical Support  1.800.435.7949
  • FedEx Freight Volume Services  1.888.465.5646
  • FedEx Trade Networks  1.800.249.2953
    Email: ftn_customercontact@ftn.fedex.com.
  • Trade & Customs Advisory Services and World Tariff:s 1.866.268.7602 or 1.901.818.7775
  • FedEx Expedited and Extra-care Handling:
    Surface Expedite North America 1.866.274.6117 Toll-Free
    Air Expedite Worldwide 1.866.551.4033 Toll-Free
    White Glove Services U.S. and Canada 1.866.280.1810 Toll-Free

 

European Customer Care Contact Numbers and Emails.

  • Austria  0800 123 800  austria@fedex.com
  • Belgium  02 752 75 75  belgium@fedex.com
  • Czech Republic  800 1 33339  czechrepublic@fedex.com
  • Denmark  70 233 332  denmark@fedex.com
  • Estonia  8002345  eemaster@mail.fedex.com
  • Finland  010 800 515  finland@fedex.com
  • France  0825 886 887 (0.15 EUR TTC/mn)  france@fedex.com
  • Germany  01806 111 800 (20 cents per minute from a German landline. Mobile rate max. 60 cents per call.)
    germany@fedex.com
  • Hungary  06 40 980 980  hungary@fedex.com
  • Ireland  1800 535 800  ireland@fedex.com
  • Italy Regular  199.151.119 (0.10 € / min, VAT included)
    Outside of Italy +39 02-92.17.26.60 italy@fedex.com
  • Latvia  80005300  lvmaster@mail.fedex.com
  • Lithuania  8800 20200  ltmaster@mail.fedex.com
  • Luxembourg  8002 35 55  belgium@fedex.com
  • Netherlands  0800 0222 333  netherlands@fedex.com
  • Norway  63 94 03 00  norway@fedex.com
  • Poland  801 002 800 or 22 211 80 00 (for mobile phones) poland@fedex.com
  • Russia  7 495 788 8881  russia@fedex.com
  • Spain  902 100 871  spain@fedex.com
  • Sweden  0200 252 252  sweden@fedex.com
  • Switzerland  0848 1 33339 (0.08 CHF./min from a Swiss landline; mobile charges depend on provider) switzerland@fedex.com
  • United Kingdom  03456 07 08 09  uk@fedex.com

 

FedEx Middle-East Customer Service Phone Numbers and Emails.

  • Bahrain  973-17-334448  bahrain@fedex.com
  • India  1 800-22-6161  india@fedex.com
  • Israel  1-700-700-339  eumaster@fedex.com
  • Kuwait  965-1802233  kuwait@fedex.com
  • Saudi Arabia  800 246 44 44
    +966 12 232 99 99 (for international callers) SaudiArabia@fedex.com
  • UAE  800 33339  Outside of UAE +971-4-2994440  uae@fedex.com

 

FedEx Africa Customer Service Phone Numbers and Emails.

  • South Africa  27-11 923 8000  memaster@fedex.com
  • For all other African countries, please find a contact phone number on the country homepage.

 

FedEx Asia Customer Service Phone Numbers.

  • Australia Toll Free 13-26-10  Regular +61132610
  • New Zealand  Toll Free 0800-733339  Regular +6492565382
  • Indonesia  Toll Free 0 800 1 888 800  Regular 6221 75998800
  • Papua New Guinea  675 325 9788  Regular 6753214606
  • Fiji  679 722 933  Regular 6796722933
  • New Caledonia  687 286 125  Regular 687777616
  • Vanuatu  678 27 653  Regular 67823991
  • French Polynesia  689 453 645
  • American Samoa  684 699 5701  Regular 001 684 6995701
  • Cook Islands  682 23361
  • Hong Kong  (852) 27303333
  • Macau  (853) 703333
  • Peking  Toll Free 400 886 1888 (Mobile phone user)  Regular 8610 6464 8855
  • Shanghai  Toll Free 400 886 1888 (Mobile phone user) Regular 8621 5257 4620
  • Guangzhou  Toll Free 400 86 1888 (Mobile phone user)  Regular 8620 8763 2866
  • Malaysia  Toll Free 1800-886363  Regular +603 7721 1388  Skype +603 7721 1388
  • Singapore  Toll Free 1800-7432626  Regular (65) 67432626
  • Thailand  Toll Free 1782  Regular 6622298900
  • Cambodia  855 23 426 931  Regular 855 23 211278/216712/215436
  • Vietnam  Toll Free 1800 585835  Regular 848 3948 0370
  • Ho Chi Minh  848 200 747
  • Hanoi  8448249-054
  • Myanmar No FedEx Service
  • Japan  Toll Free 0120-003200  Regular (81) 43-298-1919
  • Korea  Toll Free 080 023 8000
  • Philippines  632 855 8484
  • Taiwan  Toll Free 0800-075-075  Regular (886) 2-8181-1912

 

FedEx Latin America Customer Service Phone Numbers.

  • Argentina  011-5411-4630-0300
  • Brazil/Sao Paulo  0800 703 3339
  • Chile  011-562-361-6111
  • Dominican Republic  1-809-565-3636
  • Jamaica  1-876-960-9192
  • Mexico  011-525-55-228-9904
  • Panama  1-507-271-3838
  • Puerto Rico  1-787-793-9300
  • Trinidad  1-868-645-2579
  • Uruguay  011-598-2-628-0100
  • Venezuela  011-58-212-205-3333

Other FedEx Resources.

Additional resources, links, and contact details relevant to FedEx can be found below.

Please share your experiences, praise or complaints about FedEx in the comment section.

Rate this company with 1 to 5 Stars.
Please leave a comment or feedback below.

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Enith L. EvansSaunita HamptonKatherine LooneyBenny PollardThomas Mirguet Recent comment authors
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Enith L. Evans
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Enith L. Evans

This complaint is about a fed ex driver here in San Antonio, Tx., whom uses his delivery truck to purposely block access to and from my allotted space, that I PAY for monthly. This driver refuses to move and ONLY blocks my garage space, and because this not the first time ,this particular driver, has done this. I feel targeted by this man that represents YOUR company! I am a disabled, single mother and my child is also disabled. I made a complaint about this same driver to Customer Service December of 2018, and no one has addressed the issue.… Read more »

Saunita Hampton
Guest
Saunita Hampton

Yes for the last two weeks I’ve been expecting pkgs. and both times they were deliver at the wrong apt. One pkg. Was turned into office wrong bldg. and wrong apt .This second time it had bldg.number on it and it still did not get deliver at my apt. .This is a senior complex. I’m sure it is same delivery guy thats delivering now cause for a year I been ordering and pkgs. Came with no problem,now I’m not getting the service I’m being charged for and the great service I had received in the past. I heard tou all… Read more »

Katherine Looney
Guest
Katherine Looney

On Thursday January 31st I purchased a cellphone and paid $14.99 to have the phone delivered on Friday February 1st by 10:30 am. Around 2 pm I received a texted that there was no one home and it would be rescheduled for delivery. I called the FedEx 800 number to explain that I was home and there was no ticket left on my door. The FedEx representative put me on hold when she return to the line she explained that the driver ran out of tickets. I explained that I have security cameras and no one came to my door.… Read more »

Benny Pollard
Guest
Benny Pollard

So on December 13th I was supposed to receive my package from Fed ex and I sent a text alert on (12/12/18) that someone 21 years old or older with ID would have to be here to sign for it so I arranged do you have the 13th off, so I waited never received the package and later on that evening I got a text saying that it was undeliverable due to my wrong address which was definitely incorrect since fed ex delivered the exact same thing from the exact same company here a few months before using the exact… Read more »

Thomas Mirguet
Guest
Thomas Mirguet

1) I have been hung-up on 3 times in the last hour… and on 2 of the phone calls, I was on hold for more then 20 minutes …
2) I have been trying to get someone in sales to call me for over a week

Antoinette G Rios
Guest
Antoinette G Rios

I put in a application had my interview and nothing I did my background check and still haven’t heard anything back

Carol Morton
Guest
Carol Morton

I insured a $225 framed, with glass print to be shipped. I paid $160.74 for insurance. Fedex packaged it and the glass broke during shipment. It was sent back to the store where they opened the box, cleaned out the glass which ruined the print, retaped the box and sent it to me. They are denying my claim because there is no evidence that the box was mishandled by them. Scammers! Watch out!

Anonymous
Guest
Anonymous

collection agent form Miami office is not customer service driven, she rather insult and lie to customer.

Sabrina Clark
Guest
Sabrina Clark

I have a package at your Oak Park, Michigan facility that I have been trying to get delivered for several days. The driver came to my house on October 18 and no one was there. He left a notice for me to sign. I signed the notice and attached it to the door. I went on the website and set up an online account and found out that I needed a direct signature for my package so I couldn’t receive my package on the 19th. My son waited on the driver on the 22nd and the 23rd and the driver… Read more »

Melody DiGiugno
Guest
Melody DiGiugno

These people are the utmost pathetic people ever!!! Customer service is nonexistent. We put a claim in on 5/5/18 and have called numerous times to check on status and NO one will return our calls. Finally called cooperate today and just received phone call that claim was denied. They are trying to use google maps to determine it the driver actually knocked down a 4X4 post with electrical box on it because the driver denied it!! They don’t see tire marks and claim it’s too far off the driveway for the driver to knock it down. So, so pitiful!!!!!

Jerry
Guest
Jerry

if you’re looking to be a FedEx customer prepare yourself for issues with their customer service. They make it difficult to order labels. I was told by the customer service call center (Grace) to go to a fedex store and get the labels myself. I responded that i should not have to drive to go get labels so therefore i should stop shipping with fedex until the labels arrive. I have never had an issue such as this with UPS.

Anonymous
Guest
Anonymous

You guys have failed miserably at keeping your word. I paid for a 2 day express shipping because I was purchasing a mattress and needed it asap. It was suppose to be delivered on Thursday 02/22/2018. Unfortunately we were not home so we could not sign for it, so a door tag was left. We signed the door tag and left it on our front door. The next day 02/23/2018 I had work off and was home all day and there was no knock or ring on my doorbell. 1 pm rolls around so I call the hotline and it… Read more »

Anonymous
Guest
Anonymous

With another mass school shooting and the NRA refusing to be open to ANY gun safety issues(other than arming teachers!), I wanted to say that if FEDEx offers discounts to NRA members then I will, moving forward,use another company for any of my shipping needs. I see that a number of companies have disassociated with the NRA after the comments made by their president and spokeswoman. I would hope FEDEx reconsiders their position.

Suzanne pilzer
Guest
Suzanne pilzer

Shame on you for supporting the NRA!!! Do the right thing and cut your ties !!! Otherwise it sounds like your company is ok with killing children!!! Weather you support or don’t support semi automatic weapons is irrelevant! You still support the NRA.

Bob Prophet
Guest
Bob Prophet

FedEx, Ignore these knuckleheads. They have no understanding of or appreciation for liberty (i.e., FREEDOM FROM TYRANNY) or the cost thereof. Ignorant people like them think the 2nd Amendment is about protecting ourselves from our neighbors – DUH!!! It’s about protecting ourselves from the government should it ever become so corrupt and evil that legislative efforts to correct it become futile. Gee… it looks like we were right on the very edge thereof too, until this last Presidential election saved us – thank ALMIGHTY GOD!!! The Founding Fathers knew this could happen better than anybody – hence the 2nd Amendment.… Read more »

Anonymous
Guest
Anonymous

Guns don’t kill people. It’s people that kill people, you leftist. My guns have never killed anyone they don’t do anything but sit there until I decide to pick them up and use them.

Mike Malagiere
Guest
Mike Malagiere

all i would like to do is have a “fedex” representative call me to review my account.
unbelievable! you can’t get anyone to help.
what a disgrace, you should be ashamed of yourselves.
terrible customer service, i could barely understand the person in “Brazil”.

Cynthia Stosse
Guest
Cynthia Stosse

Why would a driver leave a package outside the post office at night? Why are you told that someone will get back to you after your case number is assigned and you hear nothing? Why are you put on hold being transferred for over 20 minutes? I have paid for my products, paid for shipping through FEDEX and have less money, no gifts and no response from FEDEX. No help through customer service, not allowed to speak with anyone above customer service and continually speaking with someone who is NOT in the USA!!!

Susan Boze
Guest
Susan Boze

Fed Ex was scheduled to deliver my package on Wednesday, November 15, 2017 by end of day. I was at my front door from 7am until 4:30 pm with no washroom break or having lunch. At 4:15 received a notice on my phone saying Fed Ex delivered my package but I was not there to receive it. Now I have to go to a Fed Ex location and pick it up myself. I truly feel the Fed Ex driver was tired and wanted to go home. I cannot wait another day in hopes that I will receive my package. I… Read more »

Robert Hughes Sr.
Guest
Robert Hughes Sr.

I have used Fedex countless times to send packages to my son who is serving oversees as a United States Marine…. I will never do so again…….Fedex sponsors the over-paid, anit-American, babies of the NFL…. I have had it with the so-called ‘elite’ (ie. the folks who play little kid games for MILLIONS…(NFL) or the PRETENDERS…(HOLLYWOOD) who get paid MILLIONS.) These self proclaimed ‘elite’ want me to choose sides….I choose the USMC and all the REAL men and women of the military who defend us (and those MILLIONAIRES of the NFL)……. ANY COMPANY WHO SUPPORTS THE NFL WILL LOSE MY… Read more »

Nora
Guest
Nora

This is horrible customer service and shipping from FedEx. It has been two weeks, that my package has been missing. I have contacted your office and spoke with Margaret, on a promising verbal communication on my package. It has been four days since I have spoken with her and no contact as promised. Margaret stated that she had located my package and I should be receiving my package on the 09/21/2017. I call today 09/21/2017 with case ID number to find out about my package, the package is still in Olive Branch, where it arrived on 09/12/2017. I’m very disappointed… Read more »

Matt
Guest
Matt

They claim to have come to my home and no one was home. My wife is a stay home mother and never left the house and I checked my security system and no one was there anywhere near the time he claimed to have showed up. I have been given the run around and treat like crap. I filed with the BBB and suggest you all do the same. I would also like to start a class action lawsuit because of the time and money they have cost me. Anyone want to join. email me at griff_932 that at hotmail

Billy Rice
Guest
Billy Rice

I now know why I’ve always used UPS when delivering packages! I’ve been trying to get a packet delivered that has my 11 year old son’s football cleats for a few weeks. The estimated ship date has been changed 5 times dating over 2 weeks. It’s been in my city for 5 days but after talking to 15 different FedEx Employees and being transferred 14 different times I’m desperate to get the package for my son. The last five days have been spent trying to find someone that can located the actual package for me to, do FedEx job for… Read more »

Nancy Alvarez
Guest
Nancy Alvarez

Contacting you for assistance in regards to tracking no above. I’m beyond upset and disappointed with the service provided to us by FedEx. As a big national corporation we trust FedEx to deliver our packages in timely manner as stated and if a situations arises to may sure you have capable management to handle it. I shipped crucial documents yesterday for this AM delivery. Your tracking states it was attempted to be delivered at 7:22am however our facility was opened at 7am with multiple employees aboard and FedEx NEVER came. I called for tracking and was advised that it was… Read more »

Carolann
Guest
Carolann

I received phone call and checked tracking on-line both stating delivery Wednesday 7-5-17. Early afternoon on-line indicates date change to Thursday 7/6 but no phone call indicating the change till Wed night so I would have waited all day Wednesday if I hadn’t checked on line. Thursday on-line indicates my package on delivery van to my home yet 12 hours later no delivery. I call Fed Ex and they don’t know what happened and no one answers phone wherever they were calling to check but yet I am told it will be delivered Friday. It is now Friday and on-line… Read more »

Lynn
Guest
Lynn

Dear Corporate Headquarters Representative/ Advocate: :Reference to Tracking [BLOCKED for Privacy]. This is to notify you that after 4 hours of continuous and vigilant calling I finally was connected to a manager at the local FedEx station. I waited for 37 minutes on hold while the manager named Mr. Jadon attempted to reach the driver. He did reach him and instructed him to re-deliver my package today. I am happy to say that I now have my package but not happy with the NASTY and RUDE attitude of the driver. He arrived and banged on my glass inset door and… Read more »

Mary reagan
Guest
Mary reagan

Unacceptable customer service. No resolution all this time. Tracking my package and I’ve spoken to many people today I was actually on the phone two different calls for over one hour and a half. The package was misdirected back to Ohio when the delivery state is Georgia. This is a gift sent from me to my 10yr old nephew who has been anxiously awaiting the delivery since the birthdate (actually scheduled delivery date June 15th). I’m disgusted because I can’t even get a real answer if where this package is at and I could have delivered it myself from Florida… Read more »