FedEx Headquarters.

We have prepared this page to help you find information about FedEx, its leadership team, the company’s history, the headquarters contact details, customer service phone numbers and other useful resources about FedEx’s  various departments.

About FedEx.

FedEx (an abbreviation of Federal Express) is a courier company that operates in more than 220 countries. The company’s origins can be traced back to 1971, when it began offering express airfreight services within the US. International operations began in 1984.

Over the years, FedEx diversified its portfolio and began offering supply chain, express, ground and business services via its subsidiaries.

At the time of writing, FedEx had more than 1,800 locations in the US alone and offered express mail, freight forwarding, logistics, and international post delivery services.

FedEx Corporate Office Contacts.

Use the details listed below to contact the FedEx corporate office in Memphis:

FedEx Headquarters Phone Numbers:
+1-469-980-3000

+1-800-463-3339 (Customer Relations)

FedEx Headquarters Switchboard Hours:
Monday to Friday, from 9 a.m. to 5 p.m. (Central Time Zone)

FedEx Headquarters Fax Number:
+1-901-346-1013

FedEx World Headquarters Address:

Fedex Corporate Office
7900 Legacy Dr, Plano, Texas 75024
USA

FedEx Corporate Office Customer Relations.

FedEx Customer Relations
3875 Airways, Module H3
Department 4634
Memphis, TN38116

FedEx Office Corporate Office Address.

FedEx Office Customer Relations
7900 Legacy Drive
Plano, TX 75024

FedEx Customer Relations Address.

FedEx Customer Relations
3875 Airways, Module H3
Department 4634
Memphis, TN38116

FedEx U.S. Billing Inquiries.

FedEx Corp. Revenue Services
3965 Airways, Module G
Memphis, TN 38116
Phone Number: 1-800-622-1147
Fax: 1-800-548-3020

FedEx Freight Headquarters Address.

Renaissance Center
1715 Aaron Brenner Drive
Suite 600

Fedex Headquarters
The brand new FedEx Headquarters Campus in Plano, Texas employs around 1800 people on 265.000 square feet. The Corporate Office is powered entirely by solar panels.

FedEx Executive Team.

This is the complete list of key leadership personnel at FedEx.

  • Frederick W. Smith, President and Chief Executive Officer
  • Alan B. Graf, Jr., Executive Vice President & Chief Financial Officer
  • Christine P. Richards, Executive Vice President, Secretary & General Counsel
  • Robert B. Carter, Executive Vice President (FedEx Information Services) & Chief Information Officer
  • T. Michael Glenn, Executive Vice President (Market Development & Corporate Communications)

FedEx Board of Directors:

  • Frederick W. Smith, Chairman of the Board
  • James L. Barksdale
  • John A. Edwardson
  • Marvin R. Ellison
  • John C. Inglis
  • Kimberly A. Jabal
  • Shirley Ann Jackson
  • R. Brad Martin
  • Joshua Cooper Ramo
  • Susan C. Schwab
  • David P. Steiner
  • Paul S. Walsh

FedEx Careers and Jobs.

Job seekers who are considering joining FedEx can browse through the job listings available from the company’s Careers page.. Here you can view job opportunities at different FedEx divisions, including Express, Freight, and Ground.

FedEx jobs in the United States and Canada can also be viewed at the company’s LinkedIn jobs page, where you can view vacancies available at the Memphis headquarters.

How to complain to FedEx.

To file a complaint with FedEx, you will need to contact the Customer Support team. You can get in touch with them by writing to: FedEx Customer Relations Department, 3875 Airways, Module H3, Department 4634, Memphis, TN, 38116.

Another way of filing a complaint is to fill in the FedEx Customer Support email form. If you have question or concerns about an existing FedEx Express or FedEx Ground order, then you can use the email form here.

Help with complaints is also available via Twitter by tweeting at their support handle @FedExHelp.

Fedex Customer Service Phone Numbers.

FedEx USA and Canada Customer Service Phone Numbers.

  • FedEx Customer Service phone number: 1-800-463-339 (1.800.GoFedEx).
  • International customers, please call on +1-800-247-4747.
  • U.S. TDD (Telephone Device for the Deaf) Services: 1.800.238.4461
  • Hearing Impaired Relay Desk: 1.800.464.0709
  • US Billing 1.800.622.1147
  • US Billing 1.800.548.3020 (Fax)
  • U.S. FedEx Express Freight Services (shipments over 150 lbs.): 1.800.332.0807
  • Cargo Claims Inquiries:  1.800.463.3339
  • FedEx Freight Customer Support U.S.  1.866.393.4585
  • FedEx Freight International  1.866.393.4685
  • FedEx Freight Technical Support  1.800.435.7949
  • FedEx Freight Volume Services  1.888.465.5646
  • FedEx Trade Networks  1.800.249.2953
    Email: ftn_customercontact@ftn.fedex.com.
  • Trade & Customs Advisory Services and World Tariff:s 1.866.268.7602 or 1.901.818.7775
  • FedEx Expedited and Extra-care Handling:
    Surface Expedite North America 1.866.274.6117 Toll-Free
    Air Expedite Worldwide 1.866.551.4033 Toll-Free
    White Glove Services U.S. and Canada 1.866.280.1810 Toll-Free

 

European Customer Care Contact Numbers and Emails.

  • Austria  0800 123 800  austria@fedex.com
  • Belgium  02 752 75 75  belgium@fedex.com
  • Czech Republic  800 1 33339  czechrepublic@fedex.com
  • Denmark  70 233 332  denmark@fedex.com
  • Estonia  8002345  eemaster@mail.fedex.com
  • Finland  010 800 515  finland@fedex.com
  • France  0825 886 887 (0.15 EUR TTC/mn)  france@fedex.com
  • Germany  01806 111 800 (20 cents per minute from a German landline. Mobile rate max. 60 cents per call.)
    germany@fedex.com
  • Hungary  06 40 980 980  hungary@fedex.com
  • Ireland  1800 535 800  ireland@fedex.com
  • Italy Regular  199.151.119 (0.10 € / min, VAT included)
    Outside of Italy +39 02-92.17.26.60 italy@fedex.com
  • Latvia  80005300  lvmaster@mail.fedex.com
  • Lithuania  8800 20200  ltmaster@mail.fedex.com
  • Luxembourg  8002 35 55  belgium@fedex.com
  • Netherlands  0800 0222 333  netherlands@fedex.com
  • Norway  63 94 03 00  norway@fedex.com
  • Poland  801 002 800 or 22 211 80 00 (for mobile phones) poland@fedex.com
  • Russia  7 495 788 8881  russia@fedex.com
  • Spain  902 100 871  spain@fedex.com
  • Sweden  0200 252 252  sweden@fedex.com
  • Switzerland  0848 1 33339 (0.08 CHF./min from a Swiss landline; mobile charges depend on provider) switzerland@fedex.com
  • United Kingdom  03456 07 08 09  uk@fedex.com

 

FedEx Middle-East Customer Service Phone Numbers and Emails.

  • Bahrain  973-17-334448  bahrain@fedex.com
  • India  1 800-22-6161  india@fedex.com
  • Israel  1-700-700-339  eumaster@fedex.com
  • Kuwait  965-1802233  kuwait@fedex.com
  • Saudi Arabia  800 246 44 44
    +966 12 232 99 99 (for international callers) SaudiArabia@fedex.com
  • UAE  800 33339  Outside of UAE +971-4-2994440  uae@fedex.com

 

FedEx Africa Customer Service Phone Numbers and Emails.

  • South Africa  27-11 923 8000  memaster@fedex.com
  • For all other African countries, please find a contact phone number on the country homepage.

 

FedEx Asia Customer Service Phone Numbers.

  • Australia Toll Free 13-26-10  Regular +61132610
  • New Zealand  Toll Free 0800-733339  Regular +6492565382
  • Indonesia  Toll Free 0 800 1 888 800  Regular 6221 75998800
  • Papua New Guinea  675 325 9788  Regular 6753214606
  • Fiji  679 722 933  Regular 6796722933
  • New Caledonia  687 286 125  Regular 687777616
  • Vanuatu  678 27 653  Regular 67823991
  • French Polynesia  689 453 645
  • American Samoa  684 699 5701  Regular 001 684 6995701
  • Cook Islands  682 23361
  • Hong Kong  (852) 27303333
  • Macau  (853) 703333
  • Peking  Toll Free 400 886 1888 (Mobile phone user)  Regular 8610 6464 8855
  • Shanghai  Toll Free 400 886 1888 (Mobile phone user) Regular 8621 5257 4620
  • Guangzhou  Toll Free 400 86 1888 (Mobile phone user)  Regular 8620 8763 2866
  • Malaysia  Toll Free 1800-886363  Regular +603 7721 1388  Skype +603 7721 1388
  • Singapore  Toll Free 1800-7432626  Regular (65) 67432626
  • Thailand  Toll Free 1782  Regular 6622298900
  • Cambodia  855 23 426 931  Regular 855 23 211278/216712/215436
  • Vietnam  Toll Free 1800 585835  Regular 848 3948 0370
  • Ho Chi Minh  848 200 747
  • Hanoi  8448249-054
  • Myanmar No FedEx Service
  • Japan  Toll Free 0120-003200  Regular (81) 43-298-1919
  • Korea  Toll Free 080 023 8000
  • Philippines  632 855 8484
  • Taiwan  Toll Free 0800-075-075  Regular (886) 2-8181-1912

 

FedEx Latin America Customer Service Phone Numbers.

  • Argentina  011-5411-4630-0300
  • Brazil/Sao Paulo  0800 703 3339
  • Chile  011-562-361-6111
  • Dominican Republic  1-809-565-3636
  • Jamaica  1-876-960-9192
  • Mexico  011-525-55-228-9904
  • Panama  1-507-271-3838
  • Puerto Rico  1-787-793-9300
  • Trinidad  1-868-645-2579
  • Uruguay  011-598-2-628-0100
  • Venezuela  011-58-212-205-3333

Other FedEx Resources.

Additional resources, links, and contact details relevant to FedEx can be found below.

Please share your experiences, praise or complaints about FedEx in the comment section.

Fedex Headquarters
3.9 (78.1%) 21 votes
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Please leave a comment or feedback below.

21 Thoughts on “Fedex Headquarters”
Add a Complaint, Praise, Customer Review or a Job/Career Question.

  • I have a package at your Oak Park, Michigan facility that I have been trying to get delivered for several days. The driver came to my house on October 18 and no one was there. He left a notice for me to sign. I signed the notice and attached it to the door. I went on the website and set up an online account and found out that I needed a direct signature for my package so I couldn’t receive my package on the 19th. My son waited on the driver on the 22nd and the 23rd and the driver never attempted to deliver the package again. I have called 4 days straight trying to get my package delivered to no avail. I have been lied to on several occasions concerning this issue. The customer service with you company is horrible. I just spoke to someone name James ID# 2906294 who stated that he will ask the driver if he is willing to bring my package out again. If a contract worker is being paid to deliver packages why must he be asked. I can’t believe the service I received and I will NEVER recommend this company to anyone. Your customer service is horrible.

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  • These people are the utmost pathetic people ever!!! Customer service is nonexistent. We put a claim in on 5/5/18 and have called numerous times to check on status and NO one will return our calls. Finally called cooperate today and just received phone call that claim was denied. They are trying to use google maps to determine it the driver actually knocked down a 4X4 post with electrical box on it because the driver denied it!! They don’t see tire marks and claim it’s too far off the driveway for the driver to knock it down. So, so pitiful!!!!!

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  • if you’re looking to be a FedEx customer prepare yourself for issues with their customer service. They make it difficult to order labels. I was told by the customer service call center (Grace) to go to a fedex store and get the labels myself. I responded that i should not have to drive to go get labels so therefore i should stop shipping with fedex until the labels arrive. I have never had an issue such as this with UPS.

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  • You guys have failed miserably at keeping your word. I paid for a 2 day express shipping because I was purchasing a mattress and needed it asap. It was suppose to be delivered on Thursday 02/22/2018. Unfortunately we were not home so we could not sign for it, so a door tag was left. We signed the door tag and left it on our front door. The next day 02/23/2018 I had work off and was home all day and there was no knock or ring on my doorbell. 1 pm rolls around so I call the hotline and it said it was attempted At 12:45 while I was at my house the whole time. I call in to speak with manager at salt lake city, UT location. He tells me that he is going to try to get it redelivered that day and he will call me back. No call back and no delivery. So we wait until today which is Monday 02/26/2018. Again signed door tag on door and I happened to have the day off. 1:00 pm rolls around and no knock or ring on the doorbell so I call the hotline and it said package was attempted again for the 3rd time and the 2nd time with a signed door tag and me being home. So again I call and ask for the manager and we Go through the sane process again almost exactly the same. Except this time I actually get a call back from the salt lake location. Informing me that my package will not be sent back out today and that I have to go pick it up because the delivery driver will not drop it off at my townhouse even though I’ve been home both times with a signed door tag because of the area. The manager out of salt lake city, UT was not polite and was talking down to me as if it were my fault. This is really unprofessional of you Fedex and you deserve better employees. I’ve been sleeping on the floor for a week now.

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  • With another mass school shooting and the NRA refusing to be open to ANY gun safety issues(other than arming teachers!), I wanted to say that if FEDEx offers discounts to NRA members then I will, moving forward,use another company for any of my shipping needs. I see that a number of companies have disassociated with the NRA after the comments made by their president and spokeswoman. I would hope FEDEx reconsiders their position.

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    • Shame on you for supporting the NRA!!! Do the right thing and cut your ties !!! Otherwise it sounds like your company is ok with killing children!!! Weather you support or don’t support semi automatic weapons is irrelevant! You still support the NRA.

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      • FedEx,

        Ignore these knuckleheads. They have no understanding of or appreciation for liberty (i.e., FREEDOM FROM TYRANNY) or the cost thereof. Ignorant people like them think the 2nd Amendment is about protecting ourselves from our neighbors – DUH!!! It’s about protecting ourselves from the government should it ever become so corrupt and evil that legislative efforts to correct it become futile. Gee… it looks like we were right on the very edge thereof too, until this last Presidential election saved us – thank ALMIGHTY GOD!!!

        The Founding Fathers knew this could happen better than anybody – hence the 2nd Amendment. Do these people NOT understand that more human lives have been slaughtered at the hands of their own governments than ALL of the wars combined throughout history, and that the FIRST thing those governments did was to disarm their citizenry?!!! WAKE UP AMERICA – IGNORANCE IS DEADLY!!!

        No.. these liberal “safety is more important than freedom & dignity” cowards are afraid of their own shadows to the point that they fear ever having to defend themselves and/or their families if need be. Sadly, these “weak souls” would prefer to live in a nanny-state where Big Brother takes care of them from cradle to grave. Benjamin Franklin said that “Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety”…. and he was RIGHT!

        So I say “kudos” to FedEx for supporting the NRA and PLEASE don’t let these “sissy-cowards / empty vessels” prevent you from helping the rest of us PATRIOTS to support and protect the cause of Liberty & Freedom in this wicked age where “emotional opinion” rules the minds of so many instead of reasoned FACT. In so doing you are actually helping to save both them and the rest of us from an era where big government united “arm-in-arm” with big business & advanced technology threatens all of us more than at any other time in in human history.

        Thanks & God’s speed,
        -Bob

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    • Guns don’t kill people. It’s people that kill people, you leftist. My guns have never killed anyone they don’t do anything but sit there until I decide to pick them up and use them.

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  • all i would like to do is have a “fedex” representative call me to review my account.
    unbelievable! you can’t get anyone to help.
    what a disgrace, you should be ashamed of yourselves.
    terrible customer service, i could barely understand the person in “Brazil”.

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  • Why would a driver leave a package outside the post office at night? Why are you told that someone will get back to you after your case number is assigned and you hear nothing? Why are you put on hold being transferred for over 20 minutes? I have paid for my products, paid for shipping through FEDEX and have less money, no gifts and no response from FEDEX. No help through customer service, not allowed to speak with anyone above customer service and continually speaking with someone who is NOT in the USA!!!

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  • Fed Ex was scheduled to deliver my package on Wednesday, November 15, 2017 by end of day. I was at my front door from 7am until 4:30 pm with no washroom break or having lunch. At 4:15 received a notice on my phone saying Fed Ex delivered my package but I was not there to receive it. Now I have to go to a Fed Ex location and pick it up myself. I truly feel the Fed Ex driver was tired and wanted to go home. I cannot wait another day in hopes that I will receive my package. I feel extremely inconvenience.

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  • I have used Fedex countless times to send packages to my son who is serving oversees as a United States Marine…. I will never do so again…….Fedex sponsors the over-paid, anit-American, babies of the NFL…. I have had it with the so-called ‘elite’ (ie. the folks who play little kid games for MILLIONS…(NFL) or the PRETENDERS…(HOLLYWOOD) who get paid MILLIONS.) These self proclaimed ‘elite’ want me to choose sides….I choose the USMC and all the REAL men and women of the military who defend us (and those MILLIONAIRES of the NFL)……. ANY COMPANY WHO SUPPORTS THE NFL WILL LOSE MY BUSINESS.

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  • This is horrible customer service and shipping from FedEx. It has been two weeks, that my package has been missing. I have contacted your office and spoke with Margaret, on a promising verbal communication on my package. It has been four days since I have spoken with her and no contact as promised. Margaret stated that she had located my package and I should be receiving my package on the 09/21/2017. I call today 09/21/2017 with case ID number to find out about my package, the package is still in Olive Branch, where it arrived on 09/12/2017. I’m very disappointed because of the poor customer service!!!!

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  • They claim to have come to my home and no one was home. My wife is a stay home mother and never left the house and I checked my security system and no one was there anywhere near the time he claimed to have showed up. I have been given the run around and treat like crap. I filed with the BBB and suggest you all do the same. I would also like to start a class action lawsuit because of the time and money they have cost me. Anyone want to join. email me at griff_932 that at hotmail

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  • I now know why I’ve always used UPS when delivering packages! I’ve been trying to get a packet delivered that has my 11 year old son’s football cleats for a few weeks. The estimated ship date has been changed 5 times dating over 2 weeks. It’s been in my city for 5 days but after talking to 15 different FedEx Employees and being transferred 14 different times I’m desperate to get the package for my son. The last five days have been spent trying to find someone that can located the actual package for me to, do FedEx job for them, go get the package from the warehouse. Everyone agrees that the package is at the location but no one wants to get out of their chair and get the package. I’ve escalated to the FedEx compliant line and they too can’t get anything done. They say they can’t get the local manager or office to call them back. I’ve been promised 3 times by 3 different FedEx employees that the package would arrive that day. I’m completely at a loss on what to do.

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  • Contacting you for assistance in regards to tracking no above. I’m beyond upset and disappointed with the service provided to us by FedEx. As a big national corporation we trust FedEx to deliver our packages in timely manner as stated and if a situations arises to may sure you have capable management to handle it. I shipped crucial documents yesterday for this AM delivery. Your tracking states it was attempted to be delivered at 7:22am however our facility was opened at 7am with multiple employees aboard and FedEx NEVER came. I called for tracking and was advised that it was back in your Ontario facility, was also told it would be redelivered today and was told an agent would contact me to confirm redeliver. I just got off the phone with your manager Jorge ID# CUURC which advised me package will NOT be delivered today. These documents HAD to be recorded today and now we have a major problem. If I had known that FedEx never planned on redelivering package I would had driven myself to your facility and picked up package. I would like for a superior to review this incident and take property measurements. My contact information is below my signature line.

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  • I received phone call and checked tracking on-line both stating delivery Wednesday 7-5-17. Early afternoon on-line indicates date change to Thursday 7/6 but no phone call indicating the change till Wed night so I would have waited all day Wednesday if I hadn’t checked on line. Thursday on-line indicates my package on delivery van to my home yet 12 hours later no delivery. I call Fed Ex and they don’t know what happened and no one answers phone wherever they were calling to check but yet I am told it will be delivered Friday. It is now Friday and on-line says delivery date pending??? Have they lost my package? No phone call as yet. My next step is to file a complaint for unacceptable, disorganized and irresponsible shipping. The package was first scanned on 6/28/17 that is 9 days ago. The USPS would have done a better job.

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  • Dear Corporate Headquarters Representative/ Advocate:

    :Reference to Tracking [BLOCKED for Privacy]. This is to notify you that after 4 hours of continuous and vigilant calling I finally was connected to a manager at the local FedEx station. I waited for 37 minutes on hold while the manager named Mr. Jadon attempted to reach the driver. He did reach him and instructed him to re-deliver my package today. I am happy to say that I now have my package but not happy with the NASTY and RUDE attitude of the driver. He arrived and banged on my glass inset door and when I opened he went off verbally. He was loud, combative and threatened to not give me the package. Has FedEx reached an all time low in customer service? He was fortunate my mate wasn’t present with that confrontational delivery. DO NOT EVER HAVE THAT DRIVER RETURN TO MY ADDRESS EVER. This is my formal written complaint regarding unacceptable customer service from this team member/driver.

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  • Unacceptable customer service. No resolution all this time. Tracking my package and I’ve spoken to many people today I was actually on the phone two different calls for over one hour and a half. The package was misdirected back to Ohio when the delivery state is Georgia. This is a gift sent from me to my 10yr old nephew who has been anxiously awaiting the delivery since the birthdate (actually scheduled delivery date June 15th). I’m disgusted because I can’t even get a real answer if where this package is at and I could have delivered it myself from Florida to Georgia in 8hr time. So why all the updates to my email with promises of delivery dates when those dates have not been met. Where is my package ? When will it really be delivered andvwhy can’t I get an actual person to tell me where the package is at ? What kind of customer experience are you shooting for??!!!

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  • I use FedEx Express for most home deliveries, and I’m generally happy with them, but I really need the company to offer delivery on Sundays, as that is the only day im usually home.

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