FedEx Headquarters.

We have prepared this page to help you find information about FedEx, its leadership team, the company’s history, the headquarters contact details, customer service phone numbers and other useful resources about FedEx’s  various departments.

About FedEx.

FedEx (an abbreviation of Federal Express) is a courier company that operates in more than 220 countries. The company’s origins can be traced back to 1971, when it began offering express airfreight services within the US. International operations began in 1984.

Over the years, FedEx diversified its portfolio and began offering supply chain, express, ground and business services via its subsidiaries.

At the time of writing, FedEx had more than 1,800 locations in the US alone and offered express mail, freight forwarding, logistics, and international post delivery services.

FedEx Corporate Office Contacts.

Use the details listed below to contact the FedEx corporate office in Memphis:

FedEx Headquarters Phone Numbers:

+1-800-463-3339 (Customer Relations)

FedEx Headquarters Switchboard Hours:
Monday to Friday, from 9 a.m. to 5 p.m. (Central Time Zone)

FedEx Headquarters Fax Number:

FedEx World Headquarters Address:

Fedex Corporate Office
7900 Legacy Dr, Plano, Texas 75024

FedEx Corporate Office Customer Relations.

FedEx Customer Relations
3875 Airways, Module H3
Department 4634
Memphis, TN38116

FedEx Office Corporate Office Address.

FedEx Office Customer Relations
7900 Legacy Drive
Plano, TX 75024

FedEx Customer Relations Address.

FedEx Customer Relations
3875 Airways, Module H3
Department 4634
Memphis, TN38116

FedEx U.S. Billing Inquiries.

FedEx Corp. Revenue Services
3965 Airways, Module G
Memphis, TN 38116
Phone Number: 1-800-622-1147
Fax: 1-800-548-3020

FedEx Freight Headquarters Address.

Renaissance Center
1715 Aaron Brenner Drive
Suite 600

Fedex Headquarters
The brand new FedEx Headquarters Campus in Plano, Texas employs around 1800 people on 265.000 square feet. The Corporate Office is powered entirely by solar panels.

FedEx Executive Team.

This is the complete list of key leadership personnel at FedEx.

  • Frederick W. Smith, President and Chief Executive Officer
  • Alan B. Graf, Jr., Executive Vice President & Chief Financial Officer
  • Christine P. Richards, Executive Vice President, Secretary & General Counsel
  • Robert B. Carter, Executive Vice President (FedEx Information Services) & Chief Information Officer
  • T. Michael Glenn, Executive Vice President (Market Development & Corporate Communications)

FedEx Board of Directors:

  • Frederick W. Smith, Chairman of the Board
  • James L. Barksdale
  • John A. Edwardson
  • Marvin R. Ellison
  • John C. Inglis
  • Kimberly A. Jabal
  • Shirley Ann Jackson
  • R. Brad Martin
  • Joshua Cooper Ramo
  • Susan C. Schwab
  • David P. Steiner
  • Paul S. Walsh

FedEx Careers and Jobs.

Job seekers who are considering joining FedEx can browse through the job listings available from the company’s Careers page.. Here you can view job opportunities at different FedEx divisions, including Express, Freight, and Ground.

FedEx jobs in the United States and Canada can also be viewed at the company’s LinkedIn jobs page, where you can view vacancies available at the Memphis headquarters.

How to complain to FedEx.

To file a complaint with FedEx, you will need to contact the Customer Support team. You can get in touch with them by writing to: FedEx Customer Relations Department, 3875 Airways, Module H3, Department 4634, Memphis, TN, 38116.

Another way of filing a complaint is to fill in the FedEx Customer Support email form. If you have question or concerns about an existing FedEx Express or FedEx Ground order, then you can use the email form here.

Help with complaints is also available via Twitter by tweeting at their support handle @FedExHelp.

Fedex Customer Service Phone Numbers.

FedEx USA and Canada Customer Service Phone Numbers.

  • FedEx Customer Service phone number: 1-800-463-339 (1.800.GoFedEx).
  • International customers, please call on +1-800-247-4747.
  • U.S. TDD (Telephone Device for the Deaf) Services: 1.800.238.4461
  • Hearing Impaired Relay Desk: 1.800.464.0709
  • US Billing 1.800.622.1147
  • US Billing 1.800.548.3020 (Fax)
  • U.S. FedEx Express Freight Services (shipments over 150 lbs.): 1.800.332.0807
  • Cargo Claims Inquiries:  1.800.463.3339
  • FedEx Freight Customer Support U.S.  1.866.393.4585
  • FedEx Freight International  1.866.393.4685
  • FedEx Freight Technical Support  1.800.435.7949
  • FedEx Freight Volume Services  1.888.465.5646
  • FedEx Trade Networks  1.800.249.2953
  • Trade & Customs Advisory Services and World Tariff:s 1.866.268.7602 or 1.901.818.7775
  • FedEx Expedited and Extra-care Handling:
    Surface Expedite North America 1.866.274.6117 Toll-Free
    Air Expedite Worldwide 1.866.551.4033 Toll-Free
    White Glove Services U.S. and Canada 1.866.280.1810 Toll-Free


European Customer Care Contact Numbers and Emails.

  • Austria  0800 123 800
  • Belgium  02 752 75 75
  • Czech Republic  800 1 33339
  • Denmark  70 233 332
  • Estonia  8002345
  • Finland  010 800 515
  • France  0825 886 887 (0.15 EUR TTC/mn)
  • Germany  01806 111 800 (20 cents per minute from a German landline. Mobile rate max. 60 cents per call.)
  • Hungary  06 40 980 980
  • Ireland  1800 535 800
  • Italy Regular  199.151.119 (0.10 € / min, VAT included)
    Outside of Italy +39 02-
  • Latvia  80005300
  • Lithuania  8800 20200
  • Luxembourg  8002 35 55
  • Netherlands  0800 0222 333
  • Norway  63 94 03 00
  • Poland  801 002 800 or 22 211 80 00 (for mobile phones)
  • Russia  7 495 788 8881
  • Spain  902 100 871
  • Sweden  0200 252 252
  • Switzerland  0848 1 33339 (0.08 CHF./min from a Swiss landline; mobile charges depend on provider)
  • United Kingdom  03456 07 08 09


FedEx Middle-East Customer Service Phone Numbers and Emails.

  • Bahrain  973-17-334448
  • India  1 800-22-6161
  • Israel  1-700-700-339
  • Kuwait  965-1802233
  • Saudi Arabia  800 246 44 44
    +966 12 232 99 99 (for international callers)
  • UAE  800 33339  Outside of UAE +971-4-2994440


FedEx Africa Customer Service Phone Numbers and Emails.

  • South Africa  27-11 923 8000
  • For all other African countries, please find a contact phone number on the country homepage.


FedEx Asia Customer Service Phone Numbers.

  • Australia Toll Free 13-26-10  Regular +61132610
  • New Zealand  Toll Free 0800-733339  Regular +6492565382
  • Indonesia  Toll Free 0 800 1 888 800  Regular 6221 75998800
  • Papua New Guinea  675 325 9788  Regular 6753214606
  • Fiji  679 722 933  Regular 6796722933
  • New Caledonia  687 286 125  Regular 687777616
  • Vanuatu  678 27 653  Regular 67823991
  • French Polynesia  689 453 645
  • American Samoa  684 699 5701  Regular 001 684 6995701
  • Cook Islands  682 23361
  • Hong Kong  (852) 27303333
  • Macau  (853) 703333
  • Peking  Toll Free 400 886 1888 (Mobile phone user)  Regular 8610 6464 8855
  • Shanghai  Toll Free 400 886 1888 (Mobile phone user) Regular 8621 5257 4620
  • Guangzhou  Toll Free 400 86 1888 (Mobile phone user)  Regular 8620 8763 2866
  • Malaysia  Toll Free 1800-886363  Regular +603 7721 1388  Skype +603 7721 1388
  • Singapore  Toll Free 1800-7432626  Regular (65) 67432626
  • Thailand  Toll Free 1782  Regular 6622298900
  • Cambodia  855 23 426 931  Regular 855 23 211278/216712/215436
  • Vietnam  Toll Free 1800 585835  Regular 848 3948 0370
  • Ho Chi Minh  848 200 747
  • Hanoi  8448249-054
  • Myanmar No FedEx Service
  • Japan  Toll Free 0120-003200  Regular (81) 43-298-1919
  • Korea  Toll Free 080 023 8000
  • Philippines  632 855 8484
  • Taiwan  Toll Free 0800-075-075  Regular (886) 2-8181-1912


FedEx Latin America Customer Service Phone Numbers.

  • Argentina  011-5411-4630-0300
  • Brazil/Sao Paulo  0800 703 3339
  • Chile  011-562-361-6111
  • Dominican Republic  1-809-565-3636
  • Jamaica  1-876-960-9192
  • Mexico  011-525-55-228-9904
  • Panama  1-507-271-3838
  • Puerto Rico  1-787-793-9300
  • Trinidad  1-868-645-2579
  • Uruguay  011-598-2-628-0100
  • Venezuela  011-58-212-205-3333

Other FedEx Resources.

Additional resources, links, and contact details relevant to FedEx can be found below.

Please share your experiences, praise or complaints about FedEx in the comment section.

Fedex Headquarters
4.1 (82.35%) 17 votes
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12 Thoughts on “Fedex Headquarters”

  • all i would like to do is have a “fedex” representative call me to review my account.
    unbelievable! you can’t get anyone to help.
    what a disgrace, you should be ashamed of yourselves.
    terrible customer service, i could barely understand the person in “Brazil”.


  • Why would a driver leave a package outside the post office at night? Why are you told that someone will get back to you after your case number is assigned and you hear nothing? Why are you put on hold being transferred for over 20 minutes? I have paid for my products, paid for shipping through FEDEX and have less money, no gifts and no response from FEDEX. No help through customer service, not allowed to speak with anyone above customer service and continually speaking with someone who is NOT in the USA!!!


  • Fed Ex was scheduled to deliver my package on Wednesday, November 15, 2017 by end of day. I was at my front door from 7am until 4:30 pm with no washroom break or having lunch. At 4:15 received a notice on my phone saying Fed Ex delivered my package but I was not there to receive it. Now I have to go to a Fed Ex location and pick it up myself. I truly feel the Fed Ex driver was tired and wanted to go home. I cannot wait another day in hopes that I will receive my package. I feel extremely inconvenience.


  • I have used Fedex countless times to send packages to my son who is serving oversees as a United States Marine…. I will never do so again…….Fedex sponsors the over-paid, anit-American, babies of the NFL…. I have had it with the so-called ‘elite’ (ie. the folks who play little kid games for MILLIONS…(NFL) or the PRETENDERS…(HOLLYWOOD) who get paid MILLIONS.) These self proclaimed ‘elite’ want me to choose sides….I choose the USMC and all the REAL men and women of the military who defend us (and those MILLIONAIRES of the NFL)……. ANY COMPANY WHO SUPPORTS THE NFL WILL LOSE MY BUSINESS.


  • This is horrible customer service and shipping from FedEx. It has been two weeks, that my package has been missing. I have contacted your office and spoke with Margaret, on a promising verbal communication on my package. It has been four days since I have spoken with her and no contact as promised. Margaret stated that she had located my package and I should be receiving my package on the 09/21/2017. I call today 09/21/2017 with case ID number to find out about my package, the package is still in Olive Branch, where it arrived on 09/12/2017. I’m very disappointed because of the poor customer service!!!!


  • They claim to have come to my home and no one was home. My wife is a stay home mother and never left the house and I checked my security system and no one was there anywhere near the time he claimed to have showed up. I have been given the run around and treat like crap. I filed with the BBB and suggest you all do the same. I would also like to start a class action lawsuit because of the time and money they have cost me. Anyone want to join. email me at griff_932 that at hotmail


  • I now know why I’ve always used UPS when delivering packages! I’ve been trying to get a packet delivered that has my 11 year old son’s football cleats for a few weeks. The estimated ship date has been changed 5 times dating over 2 weeks. It’s been in my city for 5 days but after talking to 15 different FedEx Employees and being transferred 14 different times I’m desperate to get the package for my son. The last five days have been spent trying to find someone that can located the actual package for me to, do FedEx job for them, go get the package from the warehouse. Everyone agrees that the package is at the location but no one wants to get out of their chair and get the package. I’ve escalated to the FedEx compliant line and they too can’t get anything done. They say they can’t get the local manager or office to call them back. I’ve been promised 3 times by 3 different FedEx employees that the package would arrive that day. I’m completely at a loss on what to do.


  • Contacting you for assistance in regards to tracking no above. I’m beyond upset and disappointed with the service provided to us by FedEx. As a big national corporation we trust FedEx to deliver our packages in timely manner as stated and if a situations arises to may sure you have capable management to handle it. I shipped crucial documents yesterday for this AM delivery. Your tracking states it was attempted to be delivered at 7:22am however our facility was opened at 7am with multiple employees aboard and FedEx NEVER came. I called for tracking and was advised that it was back in your Ontario facility, was also told it would be redelivered today and was told an agent would contact me to confirm redeliver. I just got off the phone with your manager Jorge ID# CUURC which advised me package will NOT be delivered today. These documents HAD to be recorded today and now we have a major problem. If I had known that FedEx never planned on redelivering package I would had driven myself to your facility and picked up package. I would like for a superior to review this incident and take property measurements. My contact information is below my signature line.


  • I received phone call and checked tracking on-line both stating delivery Wednesday 7-5-17. Early afternoon on-line indicates date change to Thursday 7/6 but no phone call indicating the change till Wed night so I would have waited all day Wednesday if I hadn’t checked on line. Thursday on-line indicates my package on delivery van to my home yet 12 hours later no delivery. I call Fed Ex and they don’t know what happened and no one answers phone wherever they were calling to check but yet I am told it will be delivered Friday. It is now Friday and on-line says delivery date pending??? Have they lost my package? No phone call as yet. My next step is to file a complaint for unacceptable, disorganized and irresponsible shipping. The package was first scanned on 6/28/17 that is 9 days ago. The USPS would have done a better job.


  • Dear Corporate Headquarters Representative/ Advocate:

    :Reference to Tracking [BLOCKED for Privacy]. This is to notify you that after 4 hours of continuous and vigilant calling I finally was connected to a manager at the local FedEx station. I waited for 37 minutes on hold while the manager named Mr. Jadon attempted to reach the driver. He did reach him and instructed him to re-deliver my package today. I am happy to say that I now have my package but not happy with the NASTY and RUDE attitude of the driver. He arrived and banged on my glass inset door and when I opened he went off verbally. He was loud, combative and threatened to not give me the package. Has FedEx reached an all time low in customer service? He was fortunate my mate wasn’t present with that confrontational delivery. DO NOT EVER HAVE THAT DRIVER RETURN TO MY ADDRESS EVER. This is my formal written complaint regarding unacceptable customer service from this team member/driver.


  • Unacceptable customer service. No resolution all this time. Tracking my package and I’ve spoken to many people today I was actually on the phone two different calls for over one hour and a half. The package was misdirected back to Ohio when the delivery state is Georgia. This is a gift sent from me to my 10yr old nephew who has been anxiously awaiting the delivery since the birthdate (actually scheduled delivery date June 15th). I’m disgusted because I can’t even get a real answer if where this package is at and I could have delivered it myself from Florida to Georgia in 8hr time. So why all the updates to my email with promises of delivery dates when those dates have not been met. Where is my package ? When will it really be delivered andvwhy can’t I get an actual person to tell me where the package is at ? What kind of customer experience are you shooting for??!!!


  • I use FedEx Express for most home deliveries, and I’m generally happy with them, but I really need the company to offer delivery on Sundays, as that is the only day im usually home.



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